The COVID-19 Pandemic: Insurer Insights into Challenges, Implications, and Lessons Learned
Brief Jun-29-2020 | | 2-min read
Even after months into the COVID-19 pandemic, little is known about the experiences of the health insurers who reimburse the health care providers for the care they deliver, as well as insurers’ insights into what the pandemic might mean for public and private insurance coverage, insurance premiums, and benefits going forward.
Researchers interviewed executives from 25 health insurance plans between April and June 2020 to understand insurers’ experiences during the COVID-19 crisis. Key findings include:
Insurers’ experiences during COVID-19 can inform policies that could improve the United States’ ability to respond to future pandemics, economic downturns, or other disruptions.
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