Program Administrative Assistant
Program
About the Foundation
The Robert Wood Johnson Foundation (RWJF), located in Princeton, N.J., is a leading national philanthropy dedicated to taking bold leaps to transform health in our lifetime. To get there, we must work to dismantle structural racism and other barriers to health. Since 1972, we have focused on developing and promoting innovations in health and healthcare to improve the lives of millions. Through funding, convening, advocacy, and evidence-building, we work side-by-side with communities, practitioners, and institutions to achieve health equity faster and pave the way, together, to a future where health is no longer a privilege, but a right.
We take seriously our responsibilities, and we pledge to work in ways that reflect our Guiding Principles. These are rooted in equity and influence everything we do at RWJF. Equity, diversity, inclusion (EDI), and collaboration enable our staff’s wide range of experiences, passions, and perspectives to strengthen our ability to address our nation’s most pressing health issues and support a culture of belonging. Part of this work includes actively shaping an inclusive organization where all staff members thrive as we build and use our capabilities, voice, and power to advance health equity. RWJF offers a collaborative, collegial, and creative work environment. With a career at the Robert Wood Johnson Foundation, you will make a difference.
About This Opportunity
Reporting to the senior administrative services manager, the program administrative assistant (PAA) works within a centralized and deployed staffing structure, as part of a cohort of skilled administrative assistants supporting program colleagues. Each PAA supports between three and five Program staff, including managing directors, program officers and program associates. The responsibilities associated with this role may vary across PAAs based on the needs of designated program staff and the number of program staff assigned to a PAA.
PAAs assist Program department in carrying out administrative program and communications related duties. They provide a wide range of administrative support including complex calendar management, travel coordination, meeting and event planning, and special projects as assigned. PAAs foster an informed, proactive, responsive and collaborative relationship with all staff, both on-site and remote. As members of the Foundation’s community, PAAs embody knowledge and understanding of diversity, equity, and inclusion concepts, working with a multicultural workforce, and demonstrate sensitivity and appreciation to cultural differences.
As with staff at all levels of RWJF, the program administrative assistant is expected to demonstrate a passionate commitment to equity and the Foundation’s mission and its Guiding Principles.
Essential Job Responsibilities
Program Support
- Process e-expense reports, coordinate travel arrangements (with Concur and staff members), and draft related correspondence (e.g., emails) to efficiently address the administrative requirements of designated colleagues and teams.
- Coordinate and prepare materials for Program staff meeting presentations and special projects such as PowerPoint presentations, spreadsheets, charts, reports. Proofread for accuracy.
- Act as an administrative liaison to grantees/consultants (i.e. manage teams’ channels, manage consultant RWJF calendars, resource databases).
- Prepare monthly printing orders for pick up/delivery using off-site resources/vendors.
- Post preapproved social media content across various platforms to maintain consistent brand messaging and audience reach.
- Serve on proposal review and screening committees.
- Review funding precis when requested.
- Take meeting minutes and transcribe meetings/notes when requested.
- Staff/facilitate various workgroups and committees throughout the Foundation (e.g., Disaster Response Group, WE Time planning).
- Maintain contact lists.
- Provide administrative support to consultants/staff extenders as requested.
- Participate in various in-house groups and committees such as Tech ambassador, Equitable procurement, and others.
- Provide collegial backup support to other PAAs as needed.
Travel
- Coordinate and conduct research for staff international and domestic travel; prepare itineraries, organize all background materials in advance.
- Manage conference/webinar registrations.
- Utilize different systems/vendors (i.e., FcM and Concur).
- Ensure staff travel profiles, bios, and memberships are current.
- Manage last-minute travel bookings/changes with efficiency, understanding and care.
Financial Management
- Prepare, track, and submit invoices/expenses for reimbursement (including cash payments and personal card reimbursements).
- Submit check request forms.
- Manage Administrative Consulting Authorizations.
Calendar Management
- Manage high-volume calendar requests with grantees, partners, and colleagues, including virtual and in-person meetings, conferences, and webinars. Includes:
- scheduling across different time zones, both international and domestic.
- triaging different meeting requests—internal and external.
- responding efficiently to urgent meeting requests.
- Monitor multiple calendars and conflicts.
- Maintain assigned calendars based on team and/or individual preferences including color-coordinating and time-blocking.
Meeting and Project Coordination
- Track project sequence by coordinating calls and disseminating meeting minutes.
- Participate in focus groups and ambassador teams (e.g., Tango, internal communications).
On-site Meetings
- Coordinate the meeting registration process, welcome and direct visitors.
- Book hotel room blocks.
- Coordinate and facilitate transportation.
- Facilitate catering—ordering, setup, cleanup.
- Set up conference room reservations.
Coordinate Webinars
- Coordinate (and may develop) the dissemination of information to all participants.
- Manage participant lists/RSVPs.
- Partner with Foundation Services for planning virtual events.
- Ensure correct conference room technology is set up and technology set-up for virtual events being done from home.
- Serve as notetaker, summarize notes (minutes), and distribute as needed.
- Assist program moderator with slides, handouts, and other materials.
Recruitment and Onboarding
- Participate in interview panels for PAA candidates. May also meet with Program officers or other team hire candidates during the recruitment process.
- Partner in the training of new PAA colleagues during the onboarding process and as needed.
- Assist administratively in the effective onboarding of new officers/hires—ensuring Information Technology orientation, office supplies and equipment are provided, orientation meetings are scheduled, and more.
Secondary IT Support
- Demonstrate proficiencies in new technology and systems (e.g., ENVOY, TANGO, Workday App, Salesforce, Teams, Zoom).
- Serve as personal Helpdesk to team/assigned colleagues; interface and coordinate with IT team as needed for assistance including Zoom, and conference tools setup, all supporting a hybrid workplace.
Minimum Requirements
- Commitment to racial and health equity and the Foundation’s vision, values, and Guiding Principles.
- Experience working with and general knowledge of spreadsheets, databases, and database entry, and social media tools; experience and demonstrated knowledge with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Demonstrated customer service orientation and interpersonal skills.
- Strong ability to prioritize and handle multiple tasks simultaneously.
- Strong planning, organization, and time management skills. Strong detail orientation.
- Ability to read and comprehend simple instructions, short correspondence, and memos, write simple correspondence, and effectively present information in one-on-one and small group situations.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and to prioritize and handle multiple tasks simultaneously.
- Ability to interact with staff at all levels.
- Ability to work independently and as well as in a team-based, highly collaborative environment.
- Ability to work under deadlines.
- May require some overtime, as needed.
- Minimum: A combination of education and/or experience equivalent to an associate’s degree from a two-year college, technical school or equivalent.
- Preferred: Candidates whose experience exceeds the minimum requirements will be considered with particular interest for the role:
- Three or more years of experience that meets the minimum qualifications and includes experience in Workday and Concur.
- Five or more years of experience that meets the minimum qualifications with specific experience using Workday and Concur.
Physical Requirements/Working Conditions
The incumbent will perform job duties in a typical business office environment. Specific physical abilities required by this job include operating basic office equipment. Incumbent will be required to attend meetings, both in person and off-site via phone or videoconference. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. RWJF is an Equal Opportunity Employer.
Position's Assigned Office Location
This position is assigned to our Princeton, N.J. office.
Hybrid: Flexible Purpose (HFP) Explained
As of January 1, 2023, the Foundation has implemented a model we call Hybrid: Flexible Purpose (HFP). RWJF’s new operating model is the infrastructure (e.g., policies, practices, protocols, procedures, systems) that forms the basis for how the day-to-day operations are managed, culture is built and nurtured, and mission is delivered. This model is designed to meet the needs of the organization while giving employees as much flexibility as possible. On-site participation is determined by job responsibilities, organizational and team-level requirements, and mandatory gatherings throughout the year. While there are no fixed days per week, all employees are expected to plan their time on-site and cover commuting expenses as needed to meet those expectations. Learn more about our operating model and in-office requirements.
Salary
The non-negotiable starting salary for this position is $65,000. Candidates who the Foundation determines have directly related experience exceeding the minimum requirements may be provided a higher starting salary of up to $66,300. All salary offers are non-negotiable.
Benefits
RWJF offers comprehensive health and retirement benefits to employees, generous paid time off, and more. Why work at RWJF? Learn more about the benefits of working at RWJF.
Transition Stipend
A transition stipend is provided to all new hires to aid in costs related to transitioning to a new job.
How to Apply
- Applicants should submit a resume and required letter of interest by the stated deadline.
- Internal RWJF applicants should submit a resume and letter of interest through the Internal Jobs Hub app in Workday.
Application Deadline
Our Committment to Diversity and Inclusion
We are committed to building a Culture of Health that provides everyone in America a fair and just opportunity for health and wellbeing.
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Our Vision
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