Ten Criteria for Meaningful and Usable Measures of Performance

Consumers, purchasers, policy-makers, and other stakeholders seek improved quality and affordability in our health care system. A strong set of meaningful and usable performance measures is an essential tool in this pursuit. Currently, there are not enough of these measures, which are vital to:

  • Determine whether new models for care delivery and payment are substantially improving health outcomes.
  • Help consumers choose health care providers and treatments.
  • Engage patients in decisions about their care.
  • Give providers information that supports their efforts to improve care.
  • Enable purchasers and health plans to reward providers based on quality of care and patient outcomes rather than on volume.

To meet these acute needs, more ambitious standards are required to produce the kinds of quality measures that will drive meaningful improvements in care.

The Consumer-Purchaser Disclosure Project (CPDP) developed 10 criteria (see full report) for meaningful and usable measures. These criteria reflect the perspectives of those who receive and pay for care, and should be used to guide the development, endorsement, and use of performance measures. Performance measures must address the needs of those whom the health care system is intended to serve and those who pay the price for poor and inefficient care—consumers and purchasers.