As new strategies for improving quality of health care gain momentum, communities, hospitals, and doctors’ offices are changing the way they provide quality information and quality care. Public reporting, value-based payment, and health information technology are allowing patients to make better decisions about their care, and doctors to provide better, coordinated care. But these strategies are only as useful as the measures on which they are based.
Evidence-based performance measures endorsed by National Quality Forum make public reporting websites, pay-for-performance plans, and personal electronic health records possible and reliable so that patients, especially those with chronic disease, can get efficient, effective and patient-centered care. Gaps in measurement must be filled in order for these three strategies to perform to their highest capabilities.
Mind the Gaps explains these gaps and how National Quality Forum is working to identify performance measures crucial to improving the quality of health care for those who need it most.