Results from the Jobs to Careers Frontline Worker Survey

This brief is one in a series of final reports from the Evaluation of the Jobs to Careers Program. It explores the impact of the Jobs to Careers program on frontline workers (FLWs) employed by participating health care organizations.

Specifically, the brief aims to summarize FLWs perceptions of the impact that the Jobs to Careers programs had on their work lives, education, career advancement potential, as well as the financial rewards of the program, and quality of care. This brief builds on additional study publications, including two evaluation briefs and a final synthesis report.


  • Ninety-four percent of participants said they would recommend the Jobs to Careers program to co-workers
  • Sixty-three percent of participants reported performing better in their job as a result of the program
  • Ninety-three percent of respondents said they feel better able to meet the demands of their job after completing the program
  • Eighty-two percent of participants reported the Jobs to Careers program started them on the path to reaching their career goals
  • Forty-one percent of participants reported a wage increase as a result of the program

Survey results suggest that workers were satisfied with the Jobs to Careers program designed and implemented by their employers, and they gained some real and lasting rewards as a result of these programs. Perhaps more importantly, a large percentage of workers reported that Jobs to Careers helped them to set goals for their careers and gave them the confidence to pursue additional training and education.

The Jobs to Careers: Transforming the Front Lines of Health Care initiative is a workforce development model that creates partnerships between employers, educational institutions, and other relevant stakeholders in the community to improve skill and career development in frontline workers.




Evaluation Results

Evaluation of the Jobs to Careers Program

This evaluation assesses work-based learning systems and partnerships, and articulates the successes and challenges of the Jobs to Careers program in achieving its objectives.

Read the report