New Health Partnerships: Improving Care by Engaging Patients

New Health Partnerships: Improving Care by Engaging Patients explored whether primary care centers could deliver comprehensive patient- and family-centered self-management support to patients with chronic conditions. Self-management support is the help that health care providers give patients with chronic conditions to encourage them to make decisions that improve health-related behaviors and health outcomes.

The national program of the Robert Wood Johnson Foundation (RWJF) consisted of two collaborative learning communities: Quality Allies and New Health Partnerships (the former face-to-face and the latter virtual). Teams at 29 primary care centers—20 teams in Quality Allies and nine teams in New Health Partnerships—participated.

The New Health Partnerships website provides support, information and resources for patients, family members and health care providers who want to work together to improve health, health care and quality of life for people with chronic conditions.

Evaluators at White Mountain Research Associates in Danbury, N.H., found that the New Health Partnerships and Quality Allies learning communities had a clear and positive impact on adoption of change processes to facilitate supportive self-management at the organizational level. Teams from both learning communities reported dramatic increases in both provider training and implementation of self-management supports with more patients.