Increasing Educational Opportunities for Frontline Health Care Workers

Truman Medical Centers, a not-for-profit health system located in Kansas City, Mo., built on the work of its in-house education organization, TMC Corporate Academy, by implementing three programs designed to increase educational opportunities and aid in recruitment and retention of its frontline health care workforce.

Truman Medical Centers is the public hospital system and the primary teaching site for the University of Missouri-Kansas City-Schools of Medicine, Nursing, Dentistry and Pharmacy. The main campuses include: Hospital Hill, with a full range of inpatient services and outpatient clinics; and Lakewood, which provides a range of specialty and outpatient services, with 102 hospital beds and 212 long-term, skilled nursing beds.

Key Results

  • As part of Truman's Connecting Teen Moms to Careers in Nursing program, more than three-quarters (108) of the 142 teen mothers who participated in the program passed the state exam for certified nurse assistant (CNA).
  • As part of Truman's Preparing for College program, 362 employees attended workshops at Truman Medical Centers' two campuses in 2006 and 2007. Workshop topics included:
    • Educational Opportunities for Career Advancement in Health Care.
    • Saving and Paying for College.
    • Beating the Admissions Game.
    • Homework and Study Skills.
  • Using Truman's online Learning Exchange, a learning management system, by December 2007, 819 employees had enrolled in multiple courses ranging in content from certification and career advancement skills to personal enrichment.