Nurse Navigator Fellows in Pittsburgh Developed Projects to Improve Patient Care and Patient Safety

The Jewish Healthcare Foundation (JHF) of Pittsburgh designed the Nurse Navigator Fellowship as a one-year pilot project to train nurses in southwestern Pennsylvania to collect and analyze data and improve patient outcomes at the point of care. Nine fellows completed the training and developed projects in their home institutions.

Key Results

  • JHF designed the fellowship based on a model used by Toyota to involve frontline workers in making improvements. The Discovering Data Curriculum, designed specifically for this initiative by the Pittsburgh Regional Health Initiative, taught nurses to apply rigorous scientific methods to quality-improvement projects.
  • All of the fellows developed special projects in their home institutions. One project eliminated nursing turnover in one patient unit during the fellowship year, four projects sought to improve quality of patient care and four projects sought to improve patient safety.