RAND Develops Web-Based Tool to Help Patients Assess Quality of Care, Obtain Additional Services

From 2004 to 2005, staff at the RAND Corporation developed a framework for a Web-based tool to help patients understand the quality of health care they are receiving and provide them with information to obtain additional health care services.

Key Results

  • The project team designed a Web-based tool that would allow patients to assess the quality of their health care and take steps to receive necessary care.

  • The team created a prototype of the tool to demonstrate its capabilities and features.

  • The team defined four potential business models to develop and sustain the health care quality tool and explored the possibility of a partnership with a variety of organizations, but did not reach agreement with any of them.