Experts Recommend Web-Based Information Network to Improve Health Care of Refugees and Immigrants

The Center for Public Service Communications held two meetings of experts on refugee and immigrant health to discuss ways to improve access to culturally and linguistically appropriate health care information among refugee and immigrant communities and their health care providers.

Discussions focused on the development of a Web-based database that individuals and agencies providing health care to refugees and immigrants could access; and the establishment of a Refugee Health Information Network to maintain and sustain the website and guide future efforts to improve health care for refugees and immigrants.

Key Recommendations

  • Establish a central repository of culturally and linguistically appropriate health information.

  • Create standards for translation and assessing and developing multilingual and multicultural materials.

  • Reach out to health care providers, community organizations, refugees and immigrants so they are aware of available information.

  • Ensure that the Refugee Health Information Network will be sustained by expanding network partnerships and seeking funding from outside sources.

  • Create a user-friendly website; understand the audience and allow users to interact with one another. Maintain a high quality of information on the website; develop criteria for selecting materials and keep materials current.