Miami Children's Hosptial

Reducing the Left Without Being Seen (LWBS) Rate and Throughput Time

The hospital expanded emergency department (ED) bed capacity quickly by utilizing existing space in the hospital near the ED that could be repurposed. The ED also implemented several changes involving ancillary services in order to shorten throughput time, including expanding the use of technology in the laboratory and radiology departments. On the hospital level, morning discharges from inpatient units and housekeeping strategies were also implemented.