Boston Medical Center

Bed Cleaning Turnaround Improvement Process

When beds remain unclean for long periods of time, they impede patient flow within the hospital, since patients can not be moved from the emergency department to an inpatient unit. To combat this problem, Boston Medical Center worked with the bed cleaning contractors at the hospital to reduce the bed turnaround time. This strategy involved communication between several departments within the hospital, as well as the contractors, who were not previously aware of the lengthy bed turnaround time.