In Orlando, Florida Free Walk-In Primary Care Clinics Add Services, Capacity

Shepherd's Hope, a faith-based, nonprofit organization in Orlando, Fla., that operates free walk-in primary care clinics staffed by volunteers, expanded the capability of four clinics and opened four new ones.

The project was part of the Robert Wood Johnson Foundation (RWJF) national program Local Funding Partnerships.

Local Funding Partnerships is a national matching grants program that seeks to stimulate innovative, community-based projects to improve the health and health care of underserved and vulnerable populations.

Key Results

  • Shepherd's Hope increased the capacity of their four health care centers and expanded the services they offered to patients.

    • Some health centers opened two nights per week, or two nights every other week as the project staff recruited new volunteers.
    • In addition to giving out pharmaceutical samples from physicians, Shepherd's Hope became a wholesale distributor of generic drugs in 2004. Clinics gave out about 14 standard generic medications, such as antibiotics, basic diabetes medications and drugs for hypertension.


  • Shepherd's Hope opened four new clinics by the end of 2004, enabling it to increase the number of patients served by more than 5,000.

  • Licensed medical and lay volunteers for Shepherd's Hope provided primary care during 35,766 patient visits from 2000 to 2004. Some 15,437 of these visits were from new patients.