Improved Website Helps Consumers Navigate Health Care System
During 2002 and 2003, staff at the National Health Law Program's Los Angeles office created a public information website intended to help consumers navigate the health care system, deal with insurance coverage issues and advocate for themselves when problems arise.
The National Health Law Program is a national public interest law firm that works to improve health care for the working and unemployed poor, minorities, the elderly and people with disabilities.
Circulated a short news item titled "Understanding Health Claims."
Sent 75 postcards about the website (January/February 2003) to publishers of health insurance plan newsletters, schools of public health and selected contacts from the Congressional yellow book.
Submitted www.healthlaw.org to 19 Internet search engines.
Mailed out two print newsletters featuring selected content from the site.