Retired Executives Help Hospitals Manage the Business Side of Health Care

Between February 1982 and January 1986,the National Executive Service Corps, a New York City-based nonprofit organization, created the Healthcare Consulting Group as a demonstration project to train senior-level retired business executives as volunteers to serve as management consultants to health care institutions.

From March 1998 to August 2002, the Healthcare Consulting Group to expand its health care consulting activities and to replicate these activities within the National Executive Service Corps' national network of affiliated organizations, presently known as the National Executive Service Corps Affiliate Network.

Key Results

  • By the end of the original demonstration project (January 1986), the Healthcare Consulting Group had conducted three eight-day intensive training seminars and trained 47 volunteer consultants to help 15 nonprofit health care institutions in New York, New Jersey, Connecticut and Rhode Island improve their management skills.

  • During the subsequent expansion period (March 1998–August 2002), called the National Executive Service Corps Community Provider Initiative, the Healthcare Consulting Group:

    • Sponsored two regional training seminars.
    • Trained 451 health care consultants.
    • Helped to create 13 new health care consulting practices at Executive Service Corps affiliates nationwide.
    • Augmented the three existing Executive Service Corps health care practices.
      • The Healthcare Consulting Group also developed a videotape, Current Issues in Healthcare Management, and an operations manual, Manual for Organization and Development of a Healthcare Consulting Practice, as training tools.
      • Healthcare Consulting Group volunteers completed 101 consultations with health care organizations. Through the Executive Service Corps affiliates, other volunteers completed an additional 324 consultations. These consultancies focused on:
        • Strategic and financial planning.
        • Board development.
        • Organizational structure.
        • Information and facilities management.
        • Marketing.
        • Fund-raising strategy.
        • Human resources and additional matters.