Journal Looks Inside Preferred Provider Organizations: The Leading Form of Health Care Delivery

Publishing a journal supplement on quality of care in preferred provider organizations

From 2000 to 2001, staff from the American Accreditation HealthCare Commission (more commonly known as URAC, the Utilization Review Accreditation Commission) commissioned a special supplement to Medical Care Research and Review, a peer-reviewed journal.

The supplement covered issues regarding access and quality of care in the nation's more than 1,000 preferred provider organizations (PPOs), of which little information had been available.

Key Results

  • The special supplement, PPO Performance Measurement: Agenda for the Future, features articles written by academic experts in health services research for a national conference held in Washington, on March 15–16, 2001. The articles examine the following topics regarding quality of care in PPOs:
    • Access to data to enable performance measurement.
    • Conceptual and methodological issues that relate to measuring clinical quality.
    • Alternative methods to assess PPO quality, including accreditation and physician profiling.
    • Measuring consumer utilization of, and satisfaction with, preventive care to evaluate PPO quality.