Guidebook Helps Consumers Learn about Managed Care and Their Rights

Production and distribution of a consumers' guide to managed care, second edition

From 1995 to 1998, staff from the Public Policy & Education Fund of New York (PPEF) prepared and distributed two editions—a first version and an update—of The Managed Care Consumers' Bill of Rights: A Health Policy Guide for Consumer Advocates.

The guide provides consumers with the tools necessary to allow them to understand and then respond to the issues presented by the growth of managed care systems throughout the United States.

Key Results

The Managed Care Consumers' Bill of Rights: A Health Policy Guide for Consumer Advocates provides a hands-on approach to issues pertaining to managed care. It includes four sections:

  • The New World of Managed Care, focusing on the growth of managed care.
  • So You Want to Regulate Managed Care, which reviews the different types of regulations that affect the operations of these plans and their provision of care.
  • The Managed Care Consumers Bill of Rights, which represents the core of the guide and provides examples of how to establish effective regulation of access to quality care.
  • Insurance Reform and Managed Care, which attempts to define and describe some key elements of health insurance that are necessary in order to understand both the playing field and the rules under which managed care functions in different states.