Everett is a compact city, covering just 3.4 square miles. Many working-class residents worry that the escalating costs in Boston’s neighborhoods will price them out, as gentrification spreads across the Mystic River. The local economy could change dramatically: In 2014, the Massachusetts Gaming Commission awarded Wynn Resorts a license to build a $1.6-billion hotel and casino on an empty waterfront site in Everett. The project could bring as many as 4,000 jobs to the region.

On Broadway, the main street that bisects Everett, storefront signs are in Portuguese or Chinese, restaurants serve Salvadoran pupusas as well as Brazilian barbecue, and churches offer Sunday services in Spanish, Portuguese, Italian or Haitian Creole.

Many families in Everett can trace their roots to first-wave immigrants from Italy and Ireland. More recent residents have arrived from Central and South America, particularly El Salvador and Brazil, as well as Morocco, Haiti, Puerto Rico and the Dominican Republic.

Neighbors who measure their ties to Everett not in years but decades will relay two stories that were critical turning points in the city’s history. Both go a long way toward explaining how Everett became a more welcoming place.

The first was catalyzed in 1994 when a Latina in sixth grade broke her leg in three places, during school. She had no health insurance. “The parents didn’t speak English and didn’t know that there was a health insurance policy that they could have purchased for $18 a year to cover their daughter during the school day,” recalls Jackie Coogan, a retired public school teacher in Everett.

Coogan was so disturbed by the incident that she founded the Joint Committee for Children’s Health Care in Everett (JCCHCE), a nonprofit that helps steer Everett residents, especially newcomers, through the maze of health care. It also connects them to social services offered through its network of more than 30 partnering agencies. The committee has an office on the second floor in Everett City Hall. Staffers offer services in English, Spanish, Portuguese, Arabic, French and Italian. To date the JCCHCE has provided assistance with health insurance, education and awareness to over 40,000 children and adults. Between August 2014 and July 2015, JCCHCE enrolled more than 4,500 people in state-provided health insurance.

The group has a satellite office nearby at St. Anthony’s Parish. For many immigrants from Brazil, Sister Elisete Signor is one of their first encounters in Everett. She arrived in the United States 15 years ago and runs the church’s Scalabrini Center. Born in Brazil to Italian parents and previously a missionary in Paraguay, she speaks Portuguese, Italian and Spanish and is “still learning English.”

Signor is a navigator for newcomers. She may help someone to sign up for health insurance or explain how to enroll a child in school or how to make a doctor’s appointment.

“It’s only simple things,” Signor says, “but sometimes they are not English speakers, and at our organization they can get help in so many languages, so this is great.”

From Tragedy Comes Progress

The second story involves a lost 12-year-old girl from neighboring Chelsea who drowned in 2004 in the Mystic River. There were signs in English about swimming and safety. The girl only knew Spanish.

Patrick Johnston, an Everett police officer with a marine unit, saw rescuers pull the child’s body from the water. He said the incident forced residents to look in the mirror. Everett was changing and fast, but Johnston and many others felt the city needed to be more responsive and sensitive to the needs of the immigrant community.

“We couldn’t have an ‘us against them’ mentality,” Johnston says.

A multicultural alliance was started through the mayor’s office, which brought people from all sectors of the community to the table to begin hashing out issues. At the top of the list for immigrants were police interactions.

At the time, complaints were mounting, particularly from members of the Brazilian community, who perceived racial profiling with traffic stops. Police Chief Steve Mazzie met with members of the community multiple times. On the heels of these discussions, the department put down in writing—in Spanish, Portuguese, Arabic and Haitian Creole—what people should expect when stopped by police. He also dispatched officers for crash courses in Spanish and Portuguese.

Last June, after protests in Baltimore, Mazzie joined Bishop Robert G. Brown, the African-American chaplain of the police department, in addressing a forum on police relations at Zion Church Ministries. Several people in the older, diverse crowd questioned the department’s hiring practices. Of 100 officers, only six were people of color. Mazzie explained how officers were selected and pledged to add more diversity to the force.

“If something did happen in Everett,” Mazzie told the crowd, “we’d be able to absorb it and deal with it because we’ve established long-lasting relationships.”

Amaya of La Comunidad says the ongoing conversations on racial issues and police tactics “have not been easy.” But they have created a way for people from different communities to discuss sensitive matters.

“We have done it and we have improved a lot, but there is more room to do it,” Amaya says.                   

‘Health is So Much More’

Race, poverty and health intersect in communities across the nation, and the Everett Community Health Partnership works behind the scenes to address how these issues converge in Everett.

Launched a decade ago by Cambridge Health Alliance, the coalition focuses on the links between health and factors such as racism, income, jobs, education and housing. Everett has high rates of chronic diseases, especially diabetes and hypertension, with rising rates of obesity, particularly among children of color.

“Health is so much more than just healthy eating and active living,” says O’Brien, the partnership’s director. “It's good jobs. It's housing. It's mental health. It’s safe neighborhoods. It's a chain link, and without one of them, all of it could fall apart.”

The health partnership has tackled such concerns as substance abuse, teen pregnancy, improving fitness, developing youth leaders and training police and community leaders in mental health first aid. The group also started “Energize Everett” in 2009 to improve the availability of fresh produce and to boost physical activity. Everett now hosts a farmers’ market and has community gardens tended by dozens of families. The city even converted an old public high school into an affordable community fitness center.

Many immigrant-led organizations that work with Latino, Haitian and Brazilian communities have taken on jobs as a core concern. They have formed a coalition called One Everett, which recognizes that a living wage is the foundation for a healthy life. Families in Everett earn a median household income of $48,319, compared with $65,981 statewide.

 At One Everett’s first block party, volunteers conducted surveys on a variety of issues—housing, jobs, education, transportation, immigration and city services. The Rev. Myrlande Guillaume-DesRosiers, executive director of the Everett Haitian Community Center, a nonprofit that provides healthy housing and civil rights advocacy for residents, says the city is “making great strides,” but that there is room for improvement.

“We want to connect older immigrants to new immigrants. One Everett has become a voice for the entire community—children, adults, seniors and organizations. Everybody can be heard.”             

One Everett joined a regional campaign that successfully advocated for higher base pay for workers at the Boston Logan International Airport. Only four miles from the airport, Everett is home to hundreds of airport service employees. They now earn $1-an-hour more than the state’s new minimum wage of $9 an hour.

On the horizon, One Everett is pressing for access to jobs that would arrive with the Wynn Casino. Members of One Everett testified at licensing hearings and continue to press the Massachusetts Gaming Commission for diversity in hiring for construction and casino jobs.

Education, a Foundation of Health

But it is in this city’s diverse public schools system where many of the community’s challenges are being met with the most innovative solutions. Enrollment has jumped from 5,700 to 7,500 students over the past decade. Students come from families speaking 50-plus languages and dialects.

Schools must contend with a changing student body and high rates of poverty—as well as the challenges that often come along with them: substance abuse, emotional distress and teen pregnancy. The district has responded by bringing more services directly to students in the schools. Cambridge Health Alliance operates a clinic at the high school, offering medical services, counseling and confidential reproductive health care.

“The bottom line is we have a responsibility to these young people,” Everett Superintendent of Schools Frederick Forestiere says.

The high school has formed a partnership with a program called YouthHarbors that aids youth who are homeless. The district has 153 students without permanent homes. Some fled trauma in their homelands and suffer post-traumatic stress disorder. Many Haitian youth arrived alone in Everett after the 2010 earthquake.

“When people hear PTSD, they think of military veterans, and that’s simply not the issue in the schools,” says John Obremski, principal of the George Keverian School, a K-8 elementary school with 50 students who receive emotional or mental health counseling. “A traumatic episode for a child could be leaving their home country to come here.”

Through a $1.2-million federal grant, the school system has added seven counselors and opened a mental health clinic at Keverian. Cambridge Health Alliance runs it and serves several hundred students from the district. Meanwhile, a nonprofit provider of mental health services in Everett—Eliot Community Human Services—has added services for children and families, hired 24 additional clinicians in the past three years, and works within all the Everett Public Schools.

“A healthy community isn’t going to work in isolation,” Obremski says. “It has to work in cooperation, and it takes an entire community to work together in order to solve the problems.”