Foundation Launches Project to Help People Learn More About the Quality of Their Doctor’s Care

    • March 17, 2014
Medical professionals gather around a lap top to review data.

Princeton, N.J –The Robert Wood Johnson Foundation today announced the launch of an innovative $1.3 million project to help consumers better understand and assess the quality of care their local physicians provide.

Known as The DOCTOR Project, the project enables organizations in 10 communities to develop consumer-friendly reports that measure local physicians’ adherence to known chronic disease management techniques, preventive screening and other factors. The organizations will then develop—or work with existing—websites that are seen as consumer-friendly and trustworthy within the local community.

The DOCTOR Project is being managed by Minnesota Community Measurement (MNCM), a national leader in reporting information on the quality of care doctors provide. Up to 10 regional collaboratives will be selected to participate in the effort. Results are expected to be published by Consumer Reports.

“While millions of Americans check online restaurant reviews before dining out, most consumers lack access to reliable, objective information on the quality of care available to them. That makes it difficult to compare options and make informed choices,” said Susan Mende, senior program officer at RWJF. “This project seeks to bridge that gap by encouraging communities to build sustainable systems for collecting and reporting data on local physicians’ performance.”

The grant builds on strong consumer response to a pilot initiative in three communities that are part of Aligning Forces for Quality, the Foundation’s signature effort to lift the overall quality of health care in targeted communities. Aligning Forces alliances in Minnesota, Massachusetts and Wisconsin previously worked with Consumer Reports to produce extremely popular magazine inserts that focused on which local physicians provide optimal diabetes and vascular care, and consistently screens for colorectal cancer.

“This project will demonstrate the true power of regional collaboratives to improve clinical outcomes and increase patient engagement,” said Jim Chase, president of Minnesota Community Measurement. “Due to our multi-stakeholder approach, regional collaboratives are uniquely positioned to provide credible information on clinical performance. And our relationships with providers, purchasers and other stakeholders are vital to connecting the dots that result in better health for our communities.”

Recruitment of up to 10 regional health collaboratives for participation in The DOCTOR Project will begin immediately. Results are expected to be published by Consumer Reports beginning in 2015.


About Minnesota Community Measurement

MN Community Measurement is a non-profit organization dedicated to improving health by publicly reporting health care information. A trusted source of health care quality measurement and public reporting since 2003, MNCM works with health plans, providers, employers, consumers and state agencies to spur quality improvement, reduce health care costs and maximize value. Data on patient experience, quality health care and cost can be found at

About the Robert Wood Johnson Foundation

For more than 40 years the Robert Wood Johnson Foundation has worked to improve the health and health care of all Americans. We are striving to build a national culture of health that will enable all Americans to live longer, healthier lives now and for generations to come. For more information, visit Follow the Foundation on Twitter at or on Facebook at

Media Contacts

Melissa Blair

Robert Wood Johnson Foundation (609) 627-5937