The Robert Wood Johnson Foundation (RWJF; the Foundation), located in Princeton, N.J., is the largest philanthropy in America dedicated solely to health. Since 1972, we have focused on developing and promoting innovations in health and healthcare to improve the lives of millions. In partnership with others, we are working toward a nation that is rooted in equity, compassion, and respect; a nation that provides everyone in America a fair and just opportunity to thrive, no matter who they are, where they live, or how much money they have. This requires addressing many harmful obstacles to wellbeing, including poverty, powerlessness, and discrimination.
We take seriously our responsibilities, and we pledge to work in ways that reflect our Guiding Principles. These are rooted in equity and influence everything we do at RWJF. Equity, diversity, inclusion (EDI), and collaboration enable our staff’s wide range of experiences, passions, and perspectives to enrich our work and strengthen our ability to address our nation’s most pressing health issues. Our efforts to build a Culture of Health and achieve health equity require us to dismantle structural racism and other barriers to health. Part of this work includes actively shaping an inclusive organization where all staff thrive as we build and use our capabilities, voice, and power to advance health equity. The Foundation offers a collaborative, collegial, and creative work environment. With a career at the Robert Wood Johnson Foundation, you will make a difference.
About This Opportunity
Reporting to the assistant vice president, Operations, the director will oversee, monitor, and direct the overall activities and functions of the Facilities Management department including life safety, environmental safety, maintenance, renovations, and project management. In addition, landscaping, grounds, and snow removal are part of the overall responsibilities. The director supervises the Facilities Management team and works collaboratively with the Operations management team, Foundation staff at all levels, and multifaceted vendors and consultants.
As with staff at all levels of RWJF, directors are expected to demonstrate experience and a commitment to equity, and to the Foundation’s mission and Guiding Principles.
Essential Job Responsibilities
Leadership and Team Management
Manage the work of the Facilities Management team, provide functional direction, and coach for professional development.
Coordinate, plan, and train Facilities Management team in responding to routine and emergency calls for service by the employees, consultants, and visitors.
Serve as a coach to the Facilities Management staff and provide constructive feedback for their professional development and to improve job performance and personal satisfaction.
Evaluate staff performance and abilities based on their training, work experience, productivity, professionalism, and expertise.
Chair or co-chair specific committees and serve as a facilitator as required.
Responsible for department communications, conducting orientations and safety training.
Required to be on call 24 hours a day, seven days a week. Design a staffing and hierarchical communications plan for emergency on-call schedules for a core team within the department.
Strategy, Planning, and Budgeting
Develop and monitor annual staff and expense budgets including capital for submission to the budget committee; set departmental goals and priorities in alignment with the Foundation’s equity, diversity, and inclusion commitment, Guiding Principles, and overall strategy.
Develop short- and long-term plans for the facility based on equipment useful life cycles, preventative and regular maintenance requirements, and capital budgeting.
Oversee all construction projects.
Develop policies and procedures related to the Facilities Management operation, ensuring all policies and procedures are reviewed and updated and communicated on appropriate channels.
Maintain records in compliance with all state and local code enforcement agency standards.
Develop the content of the Business Continuity and other management plans for the orderly operation and safety of the overall facility and its occupants.
Design emergency response facilities, team communications, and hierarchical system for staff alerts. Plan communications in line with staff holidays and/or vacations.
Review all orders for material and supplies necessary to replenish inventory levels according to industry equipment standards. Specify and purchase all furnishings and equipment and coordinate staff moves as required.
Utilize AutoCAD to reproduce and develop new drawings for all systems throughout the facility. Categorize and produce PDF documents of current drawings for staff use.
Facility and Maintenance Management and Planning
Develop service-level agreements and implement and direct a preventive maintenance program to ensure efficient and uninterrupted operation of the entire physical plant and related operating equipment, including emergency repairs to all areas of the facility and surrounding property owned by the Foundation. Present such preventive maintenance programs on an annual basis to the Foundation.
Diagnose system malfunctions and direct staff in the proper manner to address the problems.
Perform and document scheduled inspections and safety tests with various state and local enforcement agencies necessary to maintain compliance with mandated code requirements. Input and schedule required inspections and tests into an online calendar and/or documentation system for Facilities Management team review.
Monitor and develop utility cost-saving programs.
Develop and monitor energy management programs throughout the complex.
Review, test, and implement new technologies for increasing efficiencies in cloud-based monitoring, remote access, communications, and record-keeping.
Responsible for monitoring federal and state requirements and mandates for businesses (e.g., COVID, flag half-staff) and weather conditions (e.g., air quality, snow). In partnership with designated personnel in Foundation Services, Physical Safety and Security, and Human Resources, make recommendations for business considerations based on impact to operations and staff safety and wellbeing.
Strive to provide a neat, clean, and comfortable work environment for all occupants by maintaining the highest possible building operational standards.
Vendor, Contractor, and Consultant Management
Manage and build relationships with diverse vendors, contractors, and consultants.
Develop and manage effective service-level agreements with facilities-related contractors, vendors, and consultants. Such agreements should specify scope of services to be provided by all outside service contract providers for elevators, chillers, building automation, landscaping, and snow removal.
Negotiate terms and pricing of vendor and consultant contracts.
Monitor activities and oversee and coordinate the competitive bidding process.
Perform other duties as required.
Commitment to racial and health equity and the Foundation’s vision, values, and Guiding Principles.
Experience working effectively in and fostering an inclusive environment as part of a multidisciplinary team with people from diverse cultural, social, and ethnic backgrounds.
Minimum ten (10) years related work experience coupled with progressively greater responsibility in direct management and leadership experience, supervision as well as extensive project and customer service management, preferably obtained in a nonprofit work environment.
Knowledge and skill to leverage physical security, incident reporting, geomapping and intelligence-related software, as well as most Microsoft Office suite applications. Proven ability to design, build, and resource a team; coach, develop, and guide team members; conduct talent assessments; manage conflict and resolve problems to ensure optimal outcomes for objectives and priorities.
Technical Experience Required:
Technical ability to comprehend facility management systems and to troubleshoot problems with hardware and software. Must be able to communicate industry terminology technical support.
Fire and Life Safety certification.
Black Seal, low-pressure boiler-certified.
Certification in CFC recovery and containment compliance.
Knowledge of HVACR systems and construction installation experience.
Experience in property management and BMS software such as or equivalent to: Siemens; Yardi; Workspeed; Building Engines.
Technical Experience Preferred:
Understanding of Pneumatic, ATC, and DDC control systems.
Ability to evaluate MEP and architectural drawings to facilitate repairs and utility installations.
Moderate to advanced understanding of Microsoft Office applications.
Experience in working with aged building systems and/or leading building asset repositioning and systems renewal efforts.
Experience in building sizes over 100,000 USF preferably with multiple departments and/or commercial tenants.
Experience developing effective service-level agreements with vendors and contractors that provide a variety of services in RWJF-owned or leased properties for a variety of services including cleaning; landscaping; security; and general contractors.
Ability to develop and implement emergency response plans and procedures in the event of an incident.
Experience with and ability to operate in an environment with continuous change.
Exceptional project and people management skills, including demonstrated ability to think and act independently and manage multiple priorities and projects.
Demonstrated maturity and seasoned judgment; ability to make decisions, justify recommendations, and be responsive and clear.
Demonstrated commitment to quality and process improvement.
Demonstrated skills in planning, organizing, integrating information, problem-solving, making decisions, and attaining results.
Proven ability to design, build, and resource a team; coach, develop, and guide team members; conduct talent assessments; manage conflict, and resolve problems to ensure optimal outcomes for objectives and priorities.
Outstanding interpersonal skills; able to create buy-in and enthusiasm for change; collegial, energetic, diplomatic; able to develop productive relationships with colleagues, grantees, consultants, and others who contribute to the effective and efficient functioning of the unit.
Strong written and verbal communication skills; able to synthesize material and focus quickly on the essence of an issue; to identify major opportunities in a specific area; and to see the big picture.
Ability to multitask, to work on tight deadlines, and to adapt to frequently changing priorities while maintaining a strong attention to detail.
Bachelor’s degree in business administration, management, engineering, architecture, or a related field, or the equivalent combination of education, experience and/or training.
Physical Requirements/Working Conditions
The director will perform job duties in a typical business office. Duties involve moderate physical activity that requires standing and/or walking for more than (4) hours per day. Tasks are generally carried out with some exposure to physical risk, which require following safety precautions. Work involves no or very limited exposure to environmental demands. Work requires the operation of tools required to perform essential job responsibilities. Occasional weekend/evening work may be required.
This position is assigned to our Princeton, N.J. headquarters offices.
As of January 1, 2023, the Foundation has implemented a Hybrid: Flexible Purposeoperating model. All RWJF employees will be required to come into Foundation offices during the year for purposes related to their position such as critical tasks (e.g., building operations, grantee meetings), organizational events (e.g., training and development), and internally focused team activities. All RWJF offices remain open for all Foundation employees for focused work, optional organizational activities, and connecting with colleagues informally as needed for individual purposes.