Results - Quality/Equality - RWJF

Quality/Equality

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Title	Type	Date
Engaging Consumers Engaging Consumers (from Talking About Quality Part 3: How We Get There—Consumer Engagement) Add to my presentation E-mail Published In: Talking About Quality Part 3: How We Get There	Slides	06/30/2009
Transforming Attitudes Transforming Attitudes (from Talking About Quality Part 3: How We Get There—Quality Improvement) Add to my presentation E-mail Published In: Talking About Quality Part 3: How We Get There	Slides	06/30/2009
Peer Coaching Peer Coaching (from Talking About Quality Part 3: How We Get There—Quality Improvement) Add to my presentation E-mail Published In: Talking About Quality Part 3: How We Get There	Slides	06/30/2009
Practical Solutions for Effective Translated Health Information This toolkit clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials.	Toolkits	04/15/2009
Focus on Quality: Communication in the Health Care Encounter To explore the question of what constitutes quality in a health care encounter from the patient perspective, Mathematica Policy Research conducted focus groups with African Americans, Latinos, Asian Indians, and whites. Published In: Issue Brief	Issue and policy briefs, Reports	03/06/2009
Patient Experiences with Coordination of Care This article addresses the extent to which patients' health care is coordinated between primary care physicians and specialists. Published In: Journal of General Internal Medicine (Online)	Journal articles	01/12/2009
High Medical Cost Burdens, Patient Trust, and Perceived Quality of Care This article examines the relationship between high medical cost burden and patient trust in physicians. The authors find that patients with higher medical costs have lower levels of trust in the quality of care that they receive from their physicians. Published In: Journal of General Internal Medicine (Online)	Journal articles	01/12/2009
Un Poquito The benefits and perils of knowing "a little bit" of Spanish when communicating with Spanish-speaking patients is the focus of this article. Published In: Health Affairs	Journal articles	12/01/2008
Speaking Together Program Achievements Video Highlights the important role that language services can play in eliminating disparities and improving quality in America's health care system.	Video	09/29/2008
The Sound of Success Health care organizations can measure and improve the performance of language services delivery.	Issue and policy briefs	09/15/2008

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