Educational Video and Presentation for Addressing Racial and Ethnic Disparities to Improve Quality

By: Center for Health Care Quality at the George Washington University Medical Center and Robert Wood Johnson Foundation

Published: June 16, 2009

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  • Addressing Racial and Ethnic Disparities to Improve Quality

Approximately one in three U.S. residents is a minority. As the country's minority population continues to increase, hospitals will need to ensure they are providing high-quality, equitable care to all patients in order to succeed and thrive.

Numerous studies document disparities in the care delivered to White, African-American and Hispanic patients—even when income, education level, insurance status and other demographic and socioeconomic differences are eliminated. Yet most hospitals, health systems and providers deny such disparities exist within their organizations.

This educational video and PowerPoint presentation for providers from the Robert Wood Johnson Foundation (RWJF) and the Center for Health Care Quality at the George Washington University Medical Center assesses the important problem disparities in health care and explores ways providers can identify and work to reduce them. It examines the definition of health care disparities and academic evidence of its existence as well as the lessons that experience in the fields of quality improvement and cardiovascular care can provide in reducing it. Finally, the video presents tested solutions from Expecting Success, a previous RWJF-funded initiative to study and reduce health care disparities in diverse hospitals across the country.

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Expecting Success Toolkit

Publication date:
June 04, 2008

Summary:
Ten hospitals with racially and ethnically diverse patient populations participated in Expecting Success: Excellence in Cardiac Care, a program of the Robert Wood Johnson Foundation aimed at improving quality of cardiac care while reducing racial, ethnic and...

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Expecting Success Program Achievements Video

Publication date:
October 23, 2008

Summary:
This video highlights the Expecting Success program and the success hospitals achieved in improving the care provided to their heart failure and heart attack patients.

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