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Speaking Together National Language Services Network
Published: 2008
One in five people in the United States speak a language other than English at home. People with limited English proficiency (LEP) have difficulty understanding information presented to them in their doctor's office. As a result, LEP patients receive less than recommended preventative health services and have poorer medical outcomes than English speakers.
This PowerPoint presentation provides data on the extent of the problem of language barriers and the challenges to hospital staff. It outlines specific goals of the Speaking Together program, core measures and project outcomes for the 10 participating hospital sites.
Any hospital whose staff is seeking to reduce disparities caused by language barriers can use this presentation to help them communicate the case for improving language services for the diverse populations their hospital serves.
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Recommended
- The Sound of Success (Issue and policy briefs)
- Addressing Language Barriers in Health Care (Issue and policy briefs)
- Tools for Improving Language Services Delivery (Toolkits)
- Speaking Together Program Achievements Video (Video)
The Sound of Success
Publication date:
September 15, 2008
Summary:
The experiences of the Speaking Together hospitals demonstrate that with commitment, the right team and a solid foundation for success, health care organizations can measure and improve the performance of language services delivery.
Addressing Language Barriers in Health Care
By:
The George Washington University, School of Public Health and Health Services
Publication date:
Sep 26, 2008
Summary:
This issue brief from the Speaking Together project, presents an overview of the program funded by the Robert Wood Johnson Foundation whose aim is to identify, test and assess strategies for hospitals to provide effective language services to patients with...
Tools for Improving Language Services Delivery
By:
Speaking Together: National Language Services Network
Publication date:
2007
Summary:
This document details a number of tools and ideas developed and tested that can be implemented in hospitals to facilitate effective, efficient, and timely communication between health care providers and their patients.
Speaking Together Program Achievements Video
Publication date:
Sep 29, 2008
Summary:
This video highlights the achievements of the Speaking Together program and the important role that language services can play in eliminating disparities and improving quality in America's health care system.