Leadership Team: Wisconsin Collaborative for Healthcare Quality
Web site: www.wchq.org
Phone: (608) 250-1223
Fax: (608) 294-3903
Program contact: Cindy Schlough
Phone: (608) 250-1598
E-mail: cschlough@wchq.org
The Wisconsin Collaborative for Healthcare Quality (WCHQ) leads the state's Aligning Forces for Quality (AF4Q) initiative. Established in 2002, WCHQ is a voluntary consortium of organizations learning and working together to improve the quality and cost-effectiveness of health care for the people of Wisconsin. The mission of WCHQ is to develop and publicly report measures of health care performance, design and promote quality improvement initiatives and advocate for enlightened policies that support WCHQ's work. A 19-member board of directorsincluding private-sector purchasers, physician groups and hospitalsgoverns WCHQ.
WCHQ released its first public report of evidence-based measures for inpatient and outpatient care in 2003. Today, its Performance and Progress Report is published online at www.wchq.org and is a rich source of information that is regularly updated with new measures and performance results. The consortium is committed to identifying and sharing best practices to improve the performance of all members. Its initial consumer engagement efforts are focused on addressing the issue of low health literacy and its adverse impact on health outcomes. Many Wisconsin organizations are working together to implement the Ask Me 3 program, which is designed to apply practical solutionslike asking essential questions of your providerto promote effective patient-provider communication.