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Section Three: Collaboration with Other
Philanthropies
The Local Initiative Funding Partners
Program By
Irene M. Wielawski
Editors'
Introduction
| A challenge for philanthropy is balancing
two opposing approaches to grant making. The first
emphasizes multipronged efforts at solving a problem
through focused and coordinated portfolios of grants.
This more centralized approach usually requires a
high degree of involvement by a foundation's staff
in the design of programs. The second approach is
to listen to the field and respond to ideas that flow
from potential grantees. This approach encourages
local solutions to local problems.
The Robert Wood Johnson Foundation primarily follows
the more centralized approach, at least in its national
programs. However, even when the Foundation determines
the area that it plans to fund, it seeks to incorporate
locally generated ideas by inviting local agencies
to send ideas for projects they think are important.
The Local Initiative Funding Partners Program falls
squarely in the camp of bottom-up grant making. It
is a collaborative effort between local foundations
and The Robert Wood Johnson Foundation where both
partners fund worthy projects developed at the local
level.
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As Irene Wielawski,
a former investigative reporter for the Los Angeles
Times and current evaluator of the Foundation-funded
Reach Out program, reveals in this chapter, the story
of Local Initiative is a convoluted one with many
ups, downs, and curves. What began with an attitude
of noblesse oblige was gradually transformed into
a series of philanthropic collaborations among equal
partners. It is an example of grant making where it
took much effort and many years to get it right.
The history of the Local Initiative Funding Partners
Program offers lessons for philanthropy about the
importance of local ownership and control of programs,
developing open lines of communications among partners
with sometimes differing agendas, and establishing
equality in relations among people working for large
national foundations and smaller local philanthropies.
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Chapter 9
There is no part of Interstate
64 leading southeast from Charleston into the "hollers" of
West Virginia's coal country that can seriously be described
as a straight stretch. The four-lane highway swoops and twists
through the hilly terrain, revealing every now and then a
cluster of houses and small stores tucked into a valley. These
are the hamlets of eastern West Virginia, isolated from one
another by the steep hills, by tradition, and by hard times.
For some local children, the first day at
Collins Middle School in Oak Hill is also the first real venture
out of their holler. The school covers grades 5 through 8,
and draws youngsters from tiny elementary schools scattered
over a three-hundred-square-mile area. Some ride the bus for
more than an hour each way.
Vicki Lagos, the only guidance counselor
at Collins Middle School and all-purpose confidant for many
of the children, says the adjustment process can be harrowing.
Besides the homesick ones who wind up crying in her office
or visiting the school nurse with anxiety-related stomach
aches, she sees children whose deteriorating schoolwork and
behavior reflect the stresses of poverty and turmoil at home.
The once coal-rich towns have been largely mined out, and
alternative employment consists mostly of minimum-wage service
jobs. At Collins Middle School, the region's precipitous economic
decline shows up this way: 77 percent of the students today
qualify for the federally subsidized lunch program, up from
32 percent only ten years ago. Of the 817 students at Collins,
about 12 percent fit the federal definition of homeless, most
of them boarding with relatives or friends. Single-parent
homes are more common than they were a generation ago, school
officials report, and alcohol abuse is a factor in the home
life of a significant number of students.
All of which helps to explain the school
administration's enthusiasm for the newest member of their
professional staff: Hamlet Smith, mental health counselor.
He began coming last year to meet with children Lagos referred
to him for disruptive classroom behavior, school phobias,
depression over family upheaval, and other troubles that can
set a child on a downward spiral of school failure. The results
so far are promising: student absenteeism has declined significantly
in the two years since counseling became available, as has
the number of students suspended from school
for fighting or other serious misbehavior.
"In this area, there are many children who
would not get any service-- health or mental health--if it
wasn't provided at the school," says David Perry, the principal
at Collins. "We're trying to keep the children on track, get
them ready to achieve in high school. This [the counseling
service] is making a difference."
How mental health counseling came to be
available at Collins Middle School is the story of an innovative
undertaking by The Robert Wood Johnson Foundation to help
improve health care in local communities. It is also the tale
of how a major national foundation learned humbling lessons
about what it takes to work productively at the community
level.
The program responsible for Hamlet Smith's
presence at Collins Middle School is called the Local Initiative
Funding Partners Program. It was born twelve years ago of
the belief that those closest to the problems of local health
care systems might also come up with the best solutions, inspired
by a knowledge of their communities that no national foundation,
academic center, or beltway think tank could match. These
solutions, by virtue of being homegrown, might also have more
staying power than those imposed by outside entities. At the
same time, local efforts could be enhanced by the expertise
and technical know-how available through partnership with
a large national foundation.
Today, the program comes as close to realizing
those guiding principals as it ever has. From a tentative
beginning in 1987, Local Initiative has evolved into one of
the Foundation's core programs, and has been reauthorized
four times by the trustees. A total of 150 awards have been
made over the life of the program, involving collaborations
with more than a thousand local cofunders and public agencies.
Local Initiative operates as a dollar-for-dollar matching
grant program, and, as of 1999, the Foundation had authorized
it to distribute $7 million annually in four-year grants of
up to $500,000. Potential grantees can seek matching funds
from local sources, including foundations, charitable organizations,
corporations, and public agencies.
What distinguishes Local Initiative from
other large-scale matching grant programs is the degree to
which responsibility for the idea, the project design, and
the execution rests with the community. Local Initiative gives
money with relatively few strings attached compared
to other Foundation programs and those of most national philanthropies.
The main eligibility requirement is that the proposed project
fit into one of the Foundation's three funding categories--ensuring
that all Americans have access to basic health care, improving
services to people with chronic illness and disability, and
reducing the harm to people and communities caused by abuse
of tobacco, alcohol, and illicit drugs. Beyond that, applicants
compete on their merits for matching grants; the ratio of
applicants to grant winners is about 15 to 1.
The program's unusual hands-off approach
has resulted in an eclectic mix of health improvement projects,
each bearing a distinctly local flavor. In West Virginia,
the idea of putting mental health services in schools flowed
directly from the region's difficult topography and economy.
Project leaders wanted to locate the services in a place that
parents would trust and that children could get to via the
region's only reliable public transportation: school buses.
Contrast this with the Local Initiative project in Surprise,
Arizona, which works in reverse by exporting primary care
services from institutional settings to rural areas where
farmers and migrant workers live and work.
There is variety in mission, as well. In
Winthrop, Maine, Local Initiative helps pay for community
nurses who counsel residents on healthy lifestyles and guide
them to appropriate preventive health services. In Boston,
Local Initiative supports an innovative drug court that gives
substance-abusing lawbreakers a treatment alternative to prison.
In Indiana's Amish community, it finances a project to improve
pediatric dental care and dental hygiene awareness. And, in
a strategic corner of the popular Kahuku Farmer's Market on
the island of Oahu, it helps make possible a diabetes screening
project for at-risk Hawaiians.
The breadth of Local Initiative and the
abundance of funding partners today suggest a rosier reception
in local philanthropic circles than the Foundation's idea
initially met. The program has gone through periods of painful
reassessment and unexpected conflict with local funders. It
was even briefly canceled by the Foundation because of internal
controversy over its scope and structure. Indeed, if one were
to chart the progress of Local Initiative from concept to
true community collaboration, the picture would look very
much like a roadmap of West Virginia's mountain country--no
straight stretches, and a lot of ups and downs between the
curves.
THE BIRTH OF
AN IDEA
If any one person can be credited with getting
Local Initiative off the ground, it is Terrance Keenan. Today
Keenan enjoys wide recognition as an innovator in philanthropy.
He joined The Robert Wood Johnson Foundation as a vice president
in 1972, when it became a national philanthropy, and, though
he retired in 1990, he continues to work three to four days
a week as a special program consultant.
Both Keenan and the nascent Robert Wood
Johnson Foundation were far less prominent when Keenan set
out in the late 1970s to try to sell the earliest version
of what would become the Local Initiative Program. His task
was to get local philanthropies to fund projects in their
own communities that the Foundation had identified as worthy.
But the idea of a new foundation in Princeton, New Jersey,
telling local philanthropists how to spend money on their
home turf, did not go over very well. Keenan vividly remembers
a trip to Texas, in which he called on foundations from one
end of the state to the other trying to get them interested
in financing a start-up health clinic in an abandoned church
in San Antonio. A doctor, several nurse groups, and some nuns
were organizing the effort, but they had no contacts in any
of the local philanthropies. Keenan essentially acted as their
ambassador.
"The Robert Wood Johnson Foundation was
not that well known at the time, and we were not necessarily
liked," he recalls. "I remember getting reamed out by the
head of one medical society foundation. He said, among other
things, that he didn't like Yankees."
Those early missteps have come to be known
as Stage 1 of Local Initiative's conceptual evolution. The
projects for which the Foundation was trying to drum up financial
support were all primary care health centers, not the diverse
array of health improvement efforts that characterize the
program today. But even with such straightforward candidates
for funding, the Foundation was having little success in forging
the philanthropic partnerships it had envisioned. On the contrary,
resentment among potential partners was building, fueled by
the perceived arrogance of the Foundation.
"I realized it would be easier to
get a favorable reception if I had some money to put on the
table," Keenan says. So emerged the idea of matching grants
to augment whatever local support a project was able to garner.
This financial commitment by the Foundation was first tested
in the 1980s in a precursor program to Local Initiative called
the Community Funding Partners Program.
It also paved the way for Stage 2 in Local Initiative's development,
in which the responsibility for selecting projects that deserved
support was relinquished by the Foundation to the community's
own philanthropic organizations.
With these philosophical cornerstones--local
control of the idea and a dollar-for-dollar matching commitment
from the Foundation--Local Initiative was formally launched
in 1987. Matching grants worth $8 million were authorized
over two years, though only sixteen projects would actually
be funded during this period, for a total of $4.2 million.
Because the projects were generated entirely by the local
philanthropies, the Local Initiative Program quickly became
one of the most diverse in the Foundation's portfolio. It
stood out as a radical departure from the status quo, and
discomfort within the staff was palpable. Local Initiative's
predecessor, the Community Care Funding Partners Program,
had given grants only for the development of school-based
clinics and primary care centers. Although a third of Local
Initiative's first grants fell within that framework, others
dealt with controversial issues such as child sexual abuse,
pregnancy among rural teens, and HIV infection in street children.
Local Initiative came to be viewed as a minifoundation unto
itself, and some staff members believed that its guidelines
and oversight were inadequate. These tensions coincided with
a general scale-back in grants by the Foundation. The upshot:
funding for Local Initiative was suspended in 1989, at the
conclusion of its second round of grants.
AN IDEA BORN AGAIN
In 1990, the Foundation's current president,
Steven A. Schroeder, began his tenure. One of his first tasks
was to streamline the Foundation's funding priorities. Ten
categories of philanthropic activity were pared to the three
that rule Foundation grant making today.
Local Initiative's advocates within the
Foundation saw an opportunity in the new structure to address
internal staff concerns and give Local Initiative a second
chance. In an October 24, 1990 memorandum to Schroeder summarizing
the program's origins and demise, several ameliorating proposals
were outlined. Local Initiative could use the Foundation's
newly defined priorities to guide its own funding decisions.
Matching grants could be limited to projects that reflect
overall Foundation priorities.
But problems in
Local Initiative's external relationships also needed to be
addressed. Some local partners had complained about the program's
application process, saying it made them feel more like supplicants
than partners. Once again, the Foundation found itself in
the position of alienating some of the very people with whom
it had hoped to build long-lasting, productive partnerships.
There was nothing disingenuous about the
Foundation's commitment to locally conceived and funded health
improvement projects. These intentions had consistently been
made plain in both external and internal communications. "The
program is intended to foster innovations to problems in health
that are generated by community people and institutions themselves,
and not by an external funding agency as is the case with
most matching grants programs," said a 1989 internal report.
"A basic premise of the Program is that community and local
ownership regarding the idea behind the project--combined
with local funding--are factors that are likely to strengthen
the chances for the project to take hold on a long-term basis."
The subtleties of making these intentions
real, however, continued to be a challenge. Yes, the Foundation
had come a long way since the days when Keenan was dispatched
to trade its ideas for someone else's cash. But Local Initiative
remained uncharted territory for a national foundation that
had risen quickly to prominence. One observer, describing
the Foundation's image at the time, called it "the 800-pound
gorilla of health care philanthropy." It had fallen into a
somewhat autocratic style of doing business with those seeking
grant support, and that style was undermining the egalitarian
message of Local Initiative.
The part of the application process that
had raised hackles in Local Initiative's first partnerships
was a requirement that community-based funders put money into
a project with no guarantee of a Foundation match. Essentially,
the Foundation reserved an escape for itself. Local funders
had no such out, even though they were putting up an equal
amount of money. Qualifying for the Foundation match translated
for some into months of effort, including personal and public
advocacy. When more than one local funder was involved--and
some Local Initiative projects have had as many as twenty--things
were dicier still. If the Foundation rejected a project at
an advanced stage of development, potential partners on the
home front would be left with a lot of explaining to do.
"Local funders
live with their mistakes. Johnson can walk away from them,"
explains Robert Eckardt, of the Cleveland Foundation in Ohio,
a partner in several Local Initiative projects.
George Penick, currently president of the
Foundation For The Mid South in Mississippi and a member of
Local Initiative's national advisory committee, speaks from
personal experience when he describes the consequences of
rejection as "extreme." In the late 1980s, Penick was executive
director of the Florida-based Jessie Ball duPont Fund when
he applied for a Local Initiative grant. The project involved
sending medical residents to underserved rural areas to provide
maternal and child health care. One partner in the effort
was a major university that would be responsible for supervision
and training of the residents. The duPont Fund, at Penick's
urging, authorized the requisite up-front money, totaling
several hundred thousand dollars. Confidence was high as the
proposal reached the finalist ranks for a Local Initiative
grant, and subsequently passed an on-site review by the Foundation.
But then the Foundation declined to match, and the project
had to be scrapped.
"It was embarrassing in the community, and
very difficult for me personally," Penick recalls. "Here I'd
been telling my trustees that The Robert Wood Johnson Foundation
was a good partner."
His trustees were irked enough to direct
Penick to write the Foundation a letter. "It had an edge,"
he recalls. "I basically told them this was no way to treat
local partners and build trust."
Requiring up-front money bred exactly what
Local Initiative had sought to minimize: power imbalance.
The design flaw was potentially fatal to the Foundation's
goal of genuine partnership with communities. In the October
1990 memorandum to Schroeder arguing for a relaunch of Local
Initiative, program staff acknowledged that this procedural
problem, among others, needed fixing. The memorandum and proposals
for corrective action were persuasive. Local Initiative was
reauthorized by the Foundation trustees in July 1991 and has
operated without interruption since.
The new and improved Local Initiative--Stage
3 in the evolution--requires applicants only to demonstrate
an intention to fund up to a certain dollar amount, contingent
upon receiving a matching commitment from the Foundation.
A face-saving two-stage application process also was introduced,
thereby sparing those rejected in the first round (the majority
of applicants) the work of developing a full proposal. In
response to staff suggestions, the program is now restricted
to projects that reflect the Found ation's three funding priorities.
Finally, like most other national programs funded by the Foundation,
the program has been physically moved out of the Foundation,
and a national program office, located at the Health Research
and Education Trust of New Jersey in Princeton, New Jersey,
has been established to emphasize the independence of Local
Initiative and the equality of the partnerships under its
auspices. The national program director is Pauline Seitz,
a former program officer at the Foundation who worked on Local
Initiative in its early years.
MONEY ISN'T
EVERYTHING
For local health improvement projects, the
prospect of doubling their financial resources through partnership
with a national foundation is compelling--mesmerizing, even.
It can make the difference between a small-scale demonstration
project and one large enough to make a tangible, difference
in community life. And in all the process and paperwork that
stand between an applicant and a foundation's money, other,
less tangible, philanthropic goals can get lost. Yet these
other benefits are the heart of th e gamble that is Local
Initiative--mining fresh ideas from the field and cofunding
programs that can improve health locally and have the potential
to be replicated nationally. For the Foundation itself, the
investment has been returned many times over in new insights
about local health care needs. The danger of intellectual
isolation and policy myopia at the Foundation's Princeton
headquarters is also lessened by the back and forth with Local
Initiative partners.
Local partners similarly describe their
alliance with the Foundation as valuable beyond the sum of
the check. In interviews, many said that having a prestigious
national health care foundation as part of the coalition boosted
their projects' credibility with political leaders and others
critical to sustaining the effort long term. The presence
of an outsider in locally driven efforts also has helped community
collaborators overcome divisive rivalries, just as having
an out-of-town house guest might subdue discord at the family
dinner table. For community philanthropies daunted by the
complexities of the health care field, the Foundation's technical
expertise is also valued. And, even in cases where the local
funder has well-defined goals in mind, the Foundation's emphasis
on innovation can tweak the direction of their initiatives
into areas they might not have entered on their own
MENTAL HEALTH
COUNSELING IN WEST VIRGINIA
So it was with school-based mental health
services in West Virginia. The major funding partner in that
project is the Claude Worthington Benedum Foundation, a fifty-five-year-old
philanthropy based in Pittsburgh. Two-thirds of Benedum's
grants are made in West Virginia. This was a condition set
by the foundation's benefactors, Michael Benedum, a successful
oil wildcatter, and his wife, Sarah. Both were natives of
West Virginia and knew its poverty well. When their only son,
Claude, died, they sought to honor him and his birthplace
with a lasting legacy. Today, the Benedum Foundation gives
$10 million to $15 million annually in grants, on assets of
$300 million. This is important money for a poor state like
West Virginia, but Benedum is dwarfed by the colossal Robert
Wood Johnson Foundation, whose assets total more than $8 billion.
Their bank statements notwithstanding, Benedum
feels that it stands on an equal footing with The Robert Wood
Johnson Foundation in its Local Initiative partnership. What
it lacks in cash, Benedum supplements through its credibility
with state policy makers in West Virginia. Over years of philanthropy
concentrated in such a small place, it has amassed a sophisticated
understanding of community needs in a state where 65 percent
of the population lives in towns of fewer than 2,500 people.
It also throws a wider net than The Robert Wood Johnson Foundation
in the variety of projects it funds.
"Our grants program in West Virginia ranges
from education to health and welfare to economic development,"
says Beverly Walter, Benedum's vice president for programs.
"It does give us an opportunity to see the interconnectedness
of all these areas, perhaps more than a national foundation
dedicated to health issues."
Mental health is one service that Benedum
knew was greatly needed, though a low priority for state funding.
Several years before, it had collaborated with state health
and education officials to establish West Virginia's network
of twenty-eight school-based health centers. At the time,
Benedum matched state dollars authorized to start the clinics.
Today, the school health centers are widely regarded as having
improved health care access for youngsters, and have earned
their own line item in the state budget.
Tackling the mental health component of
children's health services was a logical next step for Benedum.
It joined forces with the New River Health Association, a
federally qualified health center in Scarbro, West Virginia,
that ran several of the school clinics. Meetings with New
River staff and officials of the state Bureau for Public Health,
the education department, and the department of psychiatry
at West Virginia University led to a Local Initiative application.
The proposed project would add on-site mental health counseling
at four schools, and establish a system of psychiatric consultation
at nine school-based health centers.
Craig Robinson, executive director of New
River, said the idea actually came from early work in setting
up the original school health centers. In surveys of parents,
students, and school faculty, the need for services that broadly
fell within the mental health realm kept showing up as a community
priority.
"I think the teachers and administrators
were observing behaviors in the classroom," Robinson says.
"They were hungry for additional tools to use rather than
just discipline. The parents wanted help with talking about
sex and drugs and alcohol. The children identified relationships
and family issues. There was no question that mental health
was an unmet need of adolescents in the area."
At Collins Middle School, Vicki Lagos,
the guidance counselor, was an early advocate of having a
mental health counselor in the friendly setting of the already
established school clinic, known to the children and parents
as the Collins Wellness Center. She'd had nothing but trouble
trying to refer children to outside mental health agencies.
They were often far away, requiring a child to miss a day
of school and parents to miss work. Staff turnover was high,
fragmenting the care. Communication with the school was nonexistent.
"It was a disaster," Lagos recalls.
"I spent a lot of my time getting all of these agencies coordinated
with the school and trying to straighten out the paperwork.
They all had different forms." Moreover, if a child missed
school and others found out it was for a visit to a mental
health agency, he or she could be back at Collins with the
cruel label "psycho."
"Telephone, telegraph, and tell-the-other-fella--that's
how the communication goes in the towns around here," says
Collins' principal, David Perry. Parents as well as children
feared the stigma. But with a counselor in a room just off
the nurse's office, discretion is easier to maintain. If there
is any residual community discomfort, the program that draws
its funding from foundations in far off Princeton and Pittsburgh
and the state capital in Charleston can rely on it being handled
by the most local of Local Initiative's community partners:
Vicki Lagos and David Perry.
"We're both graduates
of Collins," Lagos points out. "My husband went here, too.
So did my parents. There aren't too many people around here
that we don't know. If someone's worried, they're probably
going to call me up. I tell them, 'I trust the clinic.' That
pretty much settles it."
COMMUNITY HEALTH IMPROVEMENT IN
WINTROP, MAINE
The Local Initiative project in Winthrop,
Maine, is built on relationships no less intricate than those
that sustain the West Virginia effort, but of a different
sort. Here, a traditional philanthropic and public health
initiative--improving the overall health status of a community--has
been joined by atypical partners: two commercial health insurers,
one of the state's largest employers, and the state Medicaid
program. The partners involved have put this Local Initiative
undertaking at the cutting edge of change in the nation's
health care system. In a time of fractious rhetoric, with
public health and commercial health care claiming sharply
distinct missions and public and private payers playing the
blame game, this tiny project has everyone sitting at the
same table and embracing a common goal.
That goal is measurable improvement in community
health. The program is called Healthy Futures. It essentially
reinvents the old-fashioned concept of a town nurse, once
common in New England, who was responsible for overseeing
the health needs of families in her assigned area. Her duties
included well-baby checks and advice to young parents, keeping
tabs on elderly or infirm shut-ins, health and nutrition education
for school children, immunization, hygiene, disease control,
and anything else that came up. Healthy Futures calls its
team of community nurses "health advocates." Reflecting a
new health care need that has resulted from the complexity
of our current systems, the program's health advocates spend
a great deal of time helping patients understand how to communicate
their health needs and how to obtain timely services.
"We have people who have gotten appropriate
services up to a point but don't follow through for some reason,"
says Paula Cutter, a nurse who runs the program. "Our health
advocates visit people in their homes and become a nonthreatening
human contact for them. Patients will tell them, 'I can't
face calling and finding out the lab results. Will you do
that for me?' We're also finding that many people
retain only about half of what the doctor tells them. The
elderly will be very polite and say, 'Yes, doctor, yes, doctor,'
but they are not really understanding. Our health advocates
help them with medication instructions and other things that
they may have missed during the office visit."
The program also organizes community forums
and citizen groups so that the initiative to pursue health
improvement becomes truly grassroots, as opposed to something
imposed on the population by well-meaning professionals. Out
of these forums have come walking groups, dieting support
clubs, and other groups that involve people outside the pilot
population of a thousand Winthrop residents.
That pilot population comes from the beneficiary
rosters of Healthy Futures' partners. They are Healthsource
Maine, a managed care plan that is part of the CIGNA Health
Care company, Blue Cross and Blue Shield of Maine, Hannaford
Bros. Co., a self-insured grocery store chain, and the Maine
Medicaid program. Everyone in the pilot group is offered home
visits by one of the program's two health advocates. Participation
is voluntary.
The challenge of Healthy Futures is not
only to improve the health of individual participants but
also to sell the goal of community health to its disparate
partners. Healthsource, for example, has market-share ambitions
in Maine. Managed care covers only about 22 percent of the
state's one million residents. Dean Paterson, manager of health
education for Healthsource and its liaison with Healthy Futures,
says the company's business goal is no less than 100 percent
of the health insurance market. Because healthy people are
less costly to insure, Paterson says the company has a long-term
interest in investing in community health, even if not everyone
in Healthy Futures' target population is currently a Healthsource
member. Moreover, because Maine has a relatively stable population,
and only five insurance plans to chose from, people not covered
by Healthsource today might very well be covered tomorrow.
Paterson and her company would rather that they came into
the plan well informed about diet, exercise, the dangers of
smoking, and other health-related behavior.
Peter Hayes, manager of employment benefits
for Hannaford Bros.,1
brings to Healthy Futures a critical view of managed care
as it exists in Maine today. He sees the project as an opportunity
to test the costs and benefits of managed care in a way that
health plans have not. This, Hayes says, is crucial bottom-line
information for his company, which is Maine's
third-largest employer, after the state and the shipbuilder
Bath Iron Works. The chain has 150 grocery stores in nine
eastern seaboard states. Of its 24,000 employees, 10,000 receive
health insurance benefits through the company. The rest, mostly
part-time workers, are ineligible. In Maine, Hannaford Bros.
employs 10,000 people, of which about 4,200 receive health
insurance benefits.
As a businessman, Hayes is irked by the
inadequacy of information available to negotiate the best
value for the company's investment in employee health benefits--about
$30 million annually. "The grocery business is very competitive.
We make about two cents for every dollar of product we sell.
So you have to know the cost structure of every product to
the fraction of a cent. We don't have any of this information
for health care."
Hayes sees managed care as a misnomer in
the health insurance industry because the plans really haven't
proved their ability to better manage care, beyond offering
discounts over earlier fee-for-service models. "It is well
known that 30 to 40 percent of our costs are related to lifestyle
issues," Hayes says. "So in Healthy Futures we have a chance
to try programs and get the data we need to make appropriate
changes."
The changes would be in the way purchasers
of health services negotiate. The payback from investment
in Healthy Futures, Hayes believes, could be significant for
his company and others with whom he works in a business group
called the Maine Health Management Coalition.
"We are trying to become better purchasers,"
he explains. "I used to just buy on price. Now I am trying
to buy on value. To do that, there has to be a component of
patient satisfaction and outcome value.... I don't want to
reward the plans for managing the health dollar on a short-term
basis but reward them for changing outcomes."
And finally there is the perspective of
Francis Finnegan, director of Maine Medicaid. "We have a $1.1
billion Medicaid program that loves to pay for institutional
care and severe illness. If someone has a cardiovascular event,
follow-up care is lousy," Finnegan complains. "How can we
turn it around to focus on health? We think having a community
nurse who works on getting the lipid levels down and so on
will be a big improvement. It is a low-cost investment for
potential large-scale gain. If it works, we would like to
take Healthy Futures and expand it statewide."
CONCLUSION
Like philanthropy in education, the arts,
and other areas, health care philanthropy aims for the greatest
number of beneficiaries--the project that changes the world.
The seed may be planted in a small town, benefiting a relatively
small handful of participants. What grows from that seed is
the test of the experiment.
The question is, Whose idea has the greatest
potential to do that? More often than not, national philanthropies
have looked to their well-educated and accomplished staffs
to come up with ideas. These generally are laid out in a document
known as a request for proposal. The majority of requests
for proposals define operational criteria and then invite
organizations to propose model projects.
Local Initiative represents the opposite
of this top-down approach to grant making. It is a bottom-up,
reactive form of program development where the national foundation
invites a wide array of ideas from the field. A bottom-up
program such as Local Initiative diffuses power, control,
and responsibility for the project's outcome into the community
and away from the national foundation. In this way, it hopes
to stimulate innovative solutions to health care problems
of national significance, tailored to local conditions, and
to incubate models that have the potential of being replicated
elsewhere.
Will professors of public health a generation
from now point to Winthrop, Maine, as a model for collaborative
behavioral change? Will children of the coal towns of eastern
West Virginia prove the case for integrating health services
for the mind and body?
Whether local solutions will have a far-reaching
impact is unknown today. But some things can be said from
an examination of Local Initiative's first decade--and one
of them can be said unequivocally: the process of bringing
a philanthropic concept from idea to effective implementation
is as grueling for a foundation as it is for grantees.
Like community efforts to change health-related
behaviors or address unmet health care needs, Local Initiative
has had to adjust and readjust to overcome obstacles to its
goals. It has had to figure out how to align intentions with
actions and learn fr om the people it set out to instruct.
And, although it has come a long way from rocky beginnings,
there are still elements of the program that irk partners.
At a national advisory committee meeting in the fall of 1998,
longtime member David Ross of NationsBank in Kansas City objected
to the Foundation's continued use of the
term "lead partner" to distinguish the biggest local funder
in a particular project from the rest.
"They all have egos," Ross noted,
arguing that this sort of hierarchical ranking is unnecessary
for effective program management, and undermines relationships
at the community level. The comment is illustrative of how
easily perceptions of power imbalance can be tripped, and
the sensitivity required to sustain effective long-term, long-distance
partnerships.
Those running Local Initiative today say
it is still a work in progress and probably always will be.
The lessons, so far, are these:
- A dynamic partnership requires equality.
If a national foundation's goal is to harvest local ideas
via collaboration with on-the-scene partners, money and
power have to take a back seat to the quality of those ideas.
The national foundation cannot pul l rank. The ones with
more money cannot run roughshod over those with less.
- Programs that depart from tradition
require national foundations to retool themselves so that
policy and procedures at every level support the spirit
of a bottom-up collaboration. Hindsight shows that Local
Initiative began as a stepchild of The Robert Wood Johnson
Foundation, whose culture was overpoweringly top-down. The
disconnect was easily perceived by both outside partners
and inside critics, and nearly killed the program.
- Because pioneering ventures tend to
operate on trial and error, success depends upon the integrity
to admit mistakes and correct them. Frank, two-way communication
is essential, as is rapid response to perceived problems.
Exhibit
9.1 summarizes current Local Initiative programs.
Note
1. Peter Hayes left Hannaford
Bros. in early 1999 to become a health care benefits consultant
for J & H Marsh and McLennan in Portland, Maine. However,
his successor, Shirley Bloom, says Hannaford's commitment
to and interest in Healthy Futures remains as stated. (return
to article)
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