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Section Three: Communications
The Foundation's Radio and Television
Grants, 1987-1997 By
Victoria D. Weisfeld
Editors'
Introduction
| Traditionally, communications departments
of philanthropies try to inform the public about the
foundation and its work through press releases, annual
reports, and dissemination of findings from grantees'
work. In recent years, The Robert Wood Johnson Foundation
has also taken a somewhat different and parallel approach--using
communications itself as a strategy for attacking
some of the nation's health problems. Just as some
grants use demonstration or research projects to advance
a goal of the Foundation, the grants discussed in
this chapter use communications as a strategy.
As the chapter makes clear, the Foundation has experimented
with a broad range of media approaches. Some represent
core funding to encourage better and more extensive
reporting of health news, whereas others support a
television or radio production aimed at a specific
health issue. There have been successes and failures,
and, as is typical, not everyone scores successes
and failures in the same way.
|
 |
The communications office at The Robert
Wood Johnson Foundation and its grantees have received
numerous awards in honor of its efforts in the emerging
field of philanthropic communications.
Victoria Weisfeld, the author of this chapter, has
been a key player in the communications unit of the
Foundation for over ten years, and has been responsible
for a range of grants to radio and television for
health-related programming. |
 |
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Chapter 10
Information comes to The Robert Wood Johnson Foundation from
many sources--the experiences of the Foundation's grantees,
the deliberations at conferences that the Foundation funds,
the knowledge base of the fields the Foundation works in.
Information of different types can be used to raise awareness
about a problem or an issue, to describe promising innovations
that others may want to adopt, to encourage collaboration
among people working in similar areas, and to report on outcomes,
good or bad. Properly used, information is capital--even more
valuable, on occasion, than the dollars the Foundation awards.
Just as there are many sources of information, so there are
many different places to distribute it: to other grantees,
to professionals and policy makers, to the public. The appropriate
place to distribute information will depend on what it is,
what problem or issue it addresses, who may need to act on
it, and how timely it is. Information for its own sake is
not very interesting to the Foundation, which is more concerned
with information that people can act on.
Putting these two ideas together--the type of information
and who needs it--creates an almost limitless array of communications
possibilities. Just like every other organization and individual
in the country wanting to reach audiences with a message,
the Foundation works with the full array of news and information
media. How it has worked with radio and television between
1987 and 1997 is the subject of this chapter.1
In a nutshell, the Foundation's communications strategy is
built around activities that foster its programmatic goals.
In its relations with broadcast media, the Foundation tries
to capitalize on the different roles of broadcasters, some
of which aid and some of which inhibit its work.
- Both the news and information side of broadcasting and
the entertainment side hold potential in health education--conveying
new information about preserving health and treating illnesses
or about getting access to health care. The Foundation tries
to encourage such messages through grants to the media or
to other organizations that work with them, through briefings
for journalists, and through continued media relations activities.
- The media also portray people engaged in risky behavior
(tobacco, drug, and alcohol use, for example), which the
Foundation hopes to counter. The Partnership for a Drug-Free
America and the Center for Tobacco-Free Kids are good examples
of grantees that try to change the media climate.
- The broadcast media are an important source of public
information regarding key health policy questions--in fact,
their coverage of an issue at all is essential to public
agenda setting.
A grant enabling National Public Radio to increase its coverage
of health care reform and to award small grants to local stations
to do the same are two such activities.
Although the Foundation's informal interactions with the
news media are numerous, it has seen a special opportunity
to make grants in certain areas:
- To broadcasters themselves
- To independent producers for broadcast programs
WE DON'T FUND MEDIA--DO WE?
In the mid-1980s, the Council on Foundations and the Benton
Foundation produced a landmark video, We Don't Fund Media.
The title reflected the typical response that producers and
broadcasters received from foundations at that time. Most
foundations had no appreciation of media's potential and lacked
expertise to work with them; they saw media grants as costly,
risky ventures--particularly proposals that had a policy edge
to them. This video laid out a case for the support of media
projects as an essential tool for foundations attempting to
create social change. A decade ago, many foundations ignored
several facts about the broadcast media. Although foundations
might recognize that the media are pervasive and might concede
that they have an important educational potential, they were
generally less willing to acknowledge that broadcast media
were--and are--central to certain aspects of modern life:
- Setting the public and political agenda
- Describing the cultural context for decisions about the
policy issues of the day
- Suggesting alternative visions for how some aspect of
social and economic systems could work
- Giving an increasingly diverse society some common reference
points (values, history, ideas)
- Serving as the primary source of news for large numbers
of Americans
- Shaping people's perceptions of the "other"
in society
In short, foundations didn't sufficiently recognize that
the important decision making in various sectors of society
increasingly takes place in a media-driven environment. For
all the frustrations that working with the media entail, it
is virtually impossible to think about changing public views
on important issues without engaging the media. Because half
of Americans today obtain most of their information from television,
the term "mass media" often signifies one medium
and one medium only--TV. "Most large foundations now
recognize that they must be in that marketplace if they want
their ideas and their grantees' ideas to be seen," says
Karen Menichelli, associate director of the Benton Foundation,
a Washington, D.C.-based organization concerned with the public-interest
use of communications.
Although The Robert Wood Johnson Foundation made only a few
media grants in its first fifteen years, in her view it was
an early exception to the we-don't-fund-media rule, in that
it was an early foundation funder of National Public Radio
for programming related to health care. The Foundation made
these grants for strategic reasons: funding NPR was seen as
an opportunity to reach a relatively small but influential
audience. The Foundation's rationale for NPR support, as stated
at that time, applies equally well to its approach to broadcasting
grants today: "Public consensus is increasingly essential
for progress to occur. The soundness of any such consensus,
in turn, is dependent on a public informed about all sides
of the issue."
With its broadcasting grants, the Foundation has a secondary
agenda, too: it derives a public relations benefit from its
association with well-regarded programs and organizations.
According to Menichelli, its issue-oriented support of NPR
has become "almost a branding," given our tagline
that associates the Foundation's name with "making grants
to improve the health and health care of all Americans."
BROADCASTING PROJECTS THE FOUNDATION
FUNDS: OVERVIEW
With few exceptions, The Robert Wood Johnson Foundation considers
only those media grant proposals that directly relate to its
access, substance-abuse, and chronic-care program goals. In
the 1987-1997 period, the Foundation made more than $56 million
in grants to broadcasters. This funding has been divided into
several major categories in the accompanying Exhibit
10.1. Listed first in the exhibit are projects that support
the continuing news gathering and analysis functions of a
broadcast organization. This kind of funding has enabled radio
and television networks to expand their news coverage of health
care issues. The second category (Grants for Specific Productions)
funds producers of specific programming--usually one-time
specials. Some of these grants include funding for outreach,
promotion, and other corollary activities. Grants devoted
solely to these corollary activities are the third category.
The dollar figures noted in Exhibit
10.1 for the specials do not necessarily reflect the total
cost of the programs, merely the Foundation's investments.
Sometimes a project has multiple funders. Sometimes the Foundation's
grant covers more than just production costs (including, for
example, outreach, promotion, marketing, distribution, training,
additional products, web sites, and research). As an example,
the $4.38 million grant to Public Affairs Television for an
addiction series includes the production of a four-part broadcast
program featuring Bill Moyers, the cost of a community and
educational outreach campaign, minigrants to stations for
community activities, preview screenings of the series in
Washington, D.C., and state capitals, print materials, a national
video conference, and a state-of-the-art on-line project.
Other times, such corollary activities are funded separately.
The two main categories in Exhibit
10.1 arise from different motivations:
- Grants to news organizations for "hard news"
--ongoing reporting, over a period of years, via short news
pieces on a wide variety of timely health care topics; the
information is useful for audiences interested in breadth
and staying current; much of the value of the grant depends
on the credibility of the news organization; these grantees
treat the funder like any other news source; the goal is
to keep the public generally informed.
- Grants to producers for specific productions--specials--are
one-shot or for only a few feature programs, usually on
a very well-defined topic; the value depends in part on
the ultimate venue in which the project airs; specials appeal
to people who want depth; these grantees are more open to
the funder's ideas, at least in a project's formative stages;
the goal is to convey a complex subject in a dramatic, compelling
way.
A CLOSER LOOK AT SELECTED GRANTEES
A few of the Foundation's larger grants to broadcasters illustrate
the range of projects and suggest some lessons.
Grants for News Coverage
WGBH. The Robert Wood Johnson Foundation had limited
experience with grants to television until a series first
funded in 1988, called The AIDS Quarterly, out of Boston public
television station WGBH. At that time, the Foundation was
heavily invested in two major AIDS programs--one a demonstration
program of the "San Francisco model" of AIDS care
in eleven communities and the other a group of fifty-four
innovative, independent community projects. The call for proposals
for this latter program elicited more than a thousand replies.
Public concern about AIDS was rising, yet serious shortcomings
existed in HIV and AIDS treatment. The prevention of HIV infection--through
significant, long-term behavior changes--was the only apparent
solution, but how to achieve such changes was unclear.
High-quality, thoughtful television appeared to be a promising
way to explore these issues for the broadest possible audience.
The characteristics of AIDS itself helped justify this choice
of medium, because the actions that would have an impact on
the epidemic were far beyond the control of the health care
sector. This award-winning magazine-format program, hosted
by Peter Jennings, attracted around eight million viewers
per airing. And the segments that aired stimulated additional
print news coverage.
After a few seasons, The AIDS Quarterly metamorphosed into
The Health Quarterly. This program employed a similar format
and looked at issues in health care generally. Decreasing
public anxiety about AIDS and a stronger care system response
supported this shift to new topics. An early segment of The
Health Quarterly examined the plight of America's uninsured
work force and the competing interests trying to affect American
health policy, for example.
The project had a dramatic finale in late 1993, midway through
a $10 million renewal grant. Long-standing friction between
Foundation staff members and the show's producers reached
a critical point, and the Foundation canceled its funding.
Foundation staff members believed that long delays between
programs--it was never truly quarterly--undercut the potential
value of having a regular media presence. They also thought
that the outreach was minimal, and the show's costs were high.
Moreover, they were frustrated by the producer's lack of responsiveness
to topics they suggested--and to the choice of topics made
instead. This type of friction, which can occur in any media
grant, reflected a basic unresolved difference of opinion:
the WGBH producers thought of their project as a hard news
endeavor--in which case the Foundation's role normally would
be hands-off--whereas Foundation staff members viewed the
project more as feature programming, which to them meant working
more closely with the producer. This quarrel eventually came
to public light in a June 1997 Boston Globe series
by Daniel Golden. He saw the principal quarrel in stark terms:
the Foundation concerned about project management, high overhead,
and productivity, WGBH concerned about "interference
with editorial decisions." As a result, in subsequent
negotiations with potential broadcasting grantees, Foundation
staff members have worked before the grant is awarded to clarify
the kind and amount of input they will have.
NATIONAL PUBLIC RADIO. NPR and other radio news networks
have received grants to establish continuing coverage of health
news. Foundation communications staff members who want to
pitch a story about a particular grantee or issue to these
outlets approach their reporters and editors just as they
would approach any other news organization. Sometimes they
succeed, and sometimes they don't. The potential awkwardness
of this situation--the Foundation's being both news source
and funder--has been overcome by scrupulous separation of
the business, or grant, aspects of its relationship from the
media relations aspects. The grant is handled by the NPR development
office, news items by the news and information staff.
Support for NPR's coverage of health care for the last thirteen
years is widely viewed within the Foundation as a success,
contributing in a very real way to its goal of having a more
informed public on health care matters. Much good reporting
and much public understanding would have been lost over the
years without the special expertise NPR's several full-time
journalists and skilled stringers have developed. For example,
they broke the story on the Food and Drug Administration's
move to assert regulatory control over tobacco and won a prestigious
Peabody Award for this coverage.
The Foundation also funds National Public Radio because of
the audience it reaches--12.4 million listeners every week,
56 percent of whom hold college degrees. NPR reaches educated,
activated listeners, and the Foundation believes that this
audience needs to be well informed about health issues, particularly
at a time when the health care system is changing so profoundly.
At the height of the national health care reform debate,
NPR approached the Foundation regarding separate support to
enable small grants for local public radio coverage and outreach
projects around health reform. The Foundation funded this
project jointly with the Henry J. Kaiser Family Foundation
and the Commonwealth Fund. Under it, NPR assembled a panel
of experts and reviewed stations' proposals, ultimately awarding
thirty-three grants for a variety of community activities
and enhanced coverage. NPR provided programming and outreach
materials to aid them. Called Critical Decision, this project
enabled public radio stations in many locales to become actively
involved in helping citizens discuss and understand problems
in the health care system and the potential impact of changes.
The local stations produced lively, award-winning coverage
that engaged a wide cross-section of their communities. The
success of Critical Decision prompted the Foundation to develop
its own grant program for local public radio, Sound Partners
for Community Health.
SOUND PARTNERS FOR COMMUNITY HEALTH. This program, announced
in the late spring of 1997, offers competitive national grants
for local public radio stations. It is administered for The
Robert Wood Johnson Foundation by the Benton Foundation.
Grants of $15,000 to $35,000 are awarded to stations to increase
public awareness of one of four key health issues and to facilitate
citizens' involvement in making decisions affecting health
care.
There will be two rounds of grant making, totaling $2 million
altogether. As of this writing, grants have been awarded for
the first round of funding. Of the 408 stations eligible to
apply, 104 did, and 35 ultimately received grants. Their projects
cover the four topic areas as follows:
- The impact of welfare reform on access to health care
(ten stations)
- Providing health care for young children (nine)
- New approaches to curtailing youth substance abuse (nine)
- Health care decision making at the end of life (seven)
- Some forty-two million Americans live within the primary
signal area of the thirty-five grantee stations. They serve
areas as diverse as Charleston, West Virginia; Elkhart,
Indiana; San Francisco; and New York City.
In the short term, the Foundation believes that the Sound
Partners program will permit local stations to devote the
resources necessary for good, in-depth coverage of important
health issues in their community--a luxury that tight budgets
often do not permit. It also will help them to establish strong
partnerships with local organizations as they work on the
project together. Each party in the effort can gain from these
relationships. The Foundation expects the grants to increase
the impact of the stations' reporting and to bring more community
residents into contact with public radio. In the long run,
the outreach skills developed under the program and the involvement
of new audiences may help stations in their quest for sustainability.
Grants for Community Radio
The Foundation's grants to community radio over the past
five years have supported several activities: reporting on
health issues, call-in programs, marketing, and training.
The community radio grantees--Radio Bilingüe, National Native
News, and High Plains News Service--are all networks or news
services that provide programming to subscribing stations
in many states. They perform an invaluable service for niche
audiences (Spanish speakers, Native Americans, and rural residents)
very different from NPR's "elites."
Radio is a particularly effective way to reach people isolated
by culture, geography, or language, many of whom do not have
newspapers available to them, and some of whom cannot read.
Radio listenership among these groups tends to be higher than
average, and radio programming that is sensitive to their
culture--and, in the case of Hispanics, in their own language--is
particularly valued. These three news services combined reach
some 2.5 million people weekly, and all three consider health
topics a strong area of listener interest. Community radio
networks cover more than hard news; they also have a commitment
to improving the health of their listeners and will run stories
about, for example, the importance of mammograms or preventing
substance abuse.
- Radio Bilingüe used its first two-year grant to establish
a national health desk for its nationwide Spanish-language
radio news programs. In early 1995, Radio Bilingüe introduced
the first national Spanish-language daily talk show,
Linea Abierta ("Open Line"). Radio Bilingüe also
produces public service announcements and radio novelas
about health topics. Such community-service programming
led to Radio Bilingüe receiving an award for excellence
in community health promotion from the Secretary of Health
and Human Services in 1994.
- High Plains News Service, a radio network created by the
Western Organization of Resource Councils, established a
rural news and multicultural information program for public
and community radio stations in 1989. It serves mainly the
North Great Plains and Rocky Mountain West areas, but has
station subscribers in twenty states, from Alaska to Arkansas
and Kentucky to California.
- At National Native News, the first national news service
for Native Americans, the health reporting unit established
with Robert Wood Johnson Foundation funding has produced
stories affecting Native Americans throughout the country
and has guided more than a hundred correspondents in their
coverage of Native health issues.
NNN's public affairs call-in program, Native America Calling,
for the first time gives Native Americans the chance to engage
in a direct dialog with health care leaders. A measure of
NNN's significance is the Smithsonian Institution's decision
to preserve its broadcasts in an archive at the new National
Museum of the American Indian.
The three community radio grantees face common problems.
One is the lack of skilled reporters. In part to compensate,
all three networks use advisory committees or other experts,
sometimes people they have encountered through their Foundation
connection, to provide story leads and interview ideas and
to help monitor the quality of their health coverage. They
also engage in training programs.
Their other large problem is financial viability. They have
differing organizational structures, but all face cutbacks
from the Corporation for Public Broadcasting. They must increase
both the number of stations subscribing to their service and
the number of listeners to their programs. Many subscribing
stations are small and cannot afford high programming fees
or promotion, but the networks have survived by changing from
providing services free to developing a fee structure. Radio
Bilingüe developed an innovative marketing approach, requesting
funding for satellite equipment that it could give to seventeen
small stations in return for carrying the programming. Health
programming is very popular with listeners, so it helps build
the station's audience. Increasing the subscriber base also
makes the programs more attractive to national underwriters,
and the networks need to improve their fundraising capacity,
too. This involves obtaining grants and underwriting, not
on-air fundraisers such as individual stations conduct.
Recognizing that these three networks had limited resources,
in 1993 the Foundation funded a radio technical assistance
project to help address such issues as editorial content,
technical quality, marketing, and fundraising. Under the direction
of an experienced radio consultant, a Media Resource Committee
was established, involving representatives from the three
grantee networks, their radio reporters and editors, and other
Foundation grantees and consultants involved in health care
policy, rural health, and minority issues. Four semiannual
meetings were held, offering a variety of program ideas and
resources. The radio grantees met a wide variety of other
Foundation grantees in Denver, Albuquerque, Minneapolis, and
Phoenix, enriching their pool of resources. A by-product of
the regular interaction among the radio grantees is a heightened
sharing of their human resources and increased cooperative
training.
American News Service
A relatively recent trend in the news media, which some foundations
have supported, is the development of "public journalism"
or "civic journalism." These terms are defined variously,
but, according to one of the movement's leaders, Jan Schaffer
of the Pew Center for Civic Journalism, civic journalism can
be distinguished from "everyday good journalism"
both by its attitude and by the tools it employs.
"The attitude is an affirmation that journalists have
an obligation--a constitutionally protected obligation--to
give readers and viewers the news and information they need
to make decisions in a self-governing society," she writes
in a description of the program. That is, "simply raising
an alarm or spotlighting an injustice, which is traditional
journalism, is not enough." People need to see that they
can "play a role, have a voice, or make a difference"
in improving society. The Foundation's grant to the American
News Service, or ANS, in Brattleboro, Vermont, is just such
a project. ANS's goal is to cover initiatives in various communities
that tackle such thorny problems as race relations, education,
crime, poverty, health care, and the environment.
"Millions of people across America are engaged in constructive,
solution-oriented activities that directly address the key
issues confronting society," the ANS project director,
Frances Moore Lappé, says. Yet many news media rarely cover
them or the positive steps individual citizens and projects
are taking. The more typical "if it bleeds, it leads,"
approach to journalism contributes to "growing despair,
cynicism, and feelings of powerlessness," Lappé says.
Ironically, "today's problems can be successfully addressed
only with the active engagement of millions more Americans."
In its pilot phase, the American News Service produced stories
used by the nation's top newspapers and broadcast media outlets--1,700
media outlets overall, as of summer 1997. Examples of the
kinds of stories covered in the health area include these:
- Elderly Avoid Nursing Homes, With Community Support. Concerned
about the unmet needs of the elderly and an unusually high
proportion of elderly people moving into nursing homes,
some neighbors in the Twin Cities took action. They created
the Living at Home/Block Nurse Program, which saves money
and allows the elderly to remain in their homes longer.
It thrives on neighborly support and is becoming a national
model.
- "Doulas" Help New Moms When Family Support Is
Missing. As professional women move away from their extended
families and poor women, too, often lack family support,
a new term has entered the American childbirth scene. "Doula,"
a Greek word, refers to experienced women who help, encourage,
and accompany women during pregnancy and labor and after
birth. Having gained a certain cachet among highly mobile
professionals, new doula programs are arising to meet the
needs of more vulnerable women. Their benefits are many,
advocates say.
- Unique Approach Fights Teen Drug Epidemic With Treatment
for Every Child. Little Rock, Arkansas, has embarked on
a unique program giving every youngster in the city access
to drug-abuse treatment. Called Insure the Children, it
provides services for all youths from the ages of seven
to eighteen. It is free to those not covered by private
insurance or Medicaid. Citing early signs of effectiveness,
sponsors hope it will become a national model.
- Peers Teach Abstinence--Plus a Whole Lot More. In the
often-contentious arena of teenage pregnancy prevention,
slogans range from "just say no" to "safe
sex." Some new programs are dramatically reducing teenage
pregnancy rates with a new "abstinence-plus" message:
don't have sex, but know what you're getting into if you
do. A new nonprofit initiative called the National Campaign
to Prevent Teen Pregnancy also says that a mixture of strategies
is most effective.
Some early responses suggest that ANS stories have stimulated
greater citizen involvement and replication of good ideas
across communities. Some journalists and editors have become
more interested in this type of story, too.
Grants for Specific Productions
Most of the grants in the second group in Exhibit
10.1 are for broadcast projects brought to the Foundation
by producers--usually video producers. In general, the Foundation
has an opportunity to have an impact at the beginning of these
projects, providing background and suggesting ideas and sources.
But good producers conduct many such interviews, and ultimately
the decisions--which issues are covered in the program, who
is interviewed, what the bottom line is--are theirs. Occasionally,
as research on a project unfolds, the producers return for
additional ideas, clarification, or sources, or to test their
conclusions. This happened several times in the production
of the Fred Friendly special Before I Die. Sometimes
producers have nearly completed a project before they even
request funding, in which case the content decisions are already
made.
When a documentary is being produced in a field where the
Foundation has been working, staff members may hope and expect
that the show will highlight some of the Foundation's work,
but they do recognize that the piece is not a promotional
vehicle for Foundation programs, and, in fact, would be weakened
if it appeared to be so. Still, the Foundation and its grantees
often can use these video productions in multiple ways after
they are broadcast. In at least one case, the producer made
a separate, short video for each Foundation site where he
taped, which the grantees then used for community education,
training, and fundraising.
Another type of project in this category is the development
of pilot programs that the producers hope will be picked up
by either public or commercial broadcasters. So far, the Foundation
has made only two such grants, and these quite recently. Both
are for pilots aimed at children and have education and entertainment
goals.
The kinds of nonbroadcast support activities funded under
this category are enormously varied. They can include activities
like the elaborate community meetings and outreach built around
the April 1997 Public Broadcasting Service airing of Before
I Die or the Bill Moyers addiction series broadcast in
March 1998. What follows are some examples of the variety
of special programming.
ROCK THE VOTE. This grant took advantage of the highly visible
policy debate about health reform to educate young people
(ages sixteen to twenty-four) about the health care system,
various health reform proposals, and behaviorally linked health
problems that disproportionately affect young people. A pamphlet,
Rock The System: A Guide to Health Care Reform for Young
Americans, was published and promoted through video public
service announcements. It included an overview of the problem
of health care costs and why that problem motivated health
reform efforts; sections on problems of young people in which
prevention could avoid costs later (substance abuse, pregnancy,
HIV/AIDS, violence, and sexually transmitted diseases); a
section on then-current legislative alternatives; and a report
on the Rock the Vote 1994 survey of young people. More than
a million copies were distributed through requests to an 800
telephone number and in places frequented by young people,
and the brochure was promoted in youth-oriented publications.
As the issue of health care reform faded from daily headlines
in the fall of 1994, the project shifted gears to produce
videos on health issues of concern to young people. The videos
were collectively called Out of Order. They were aired on
MTV on three consecutive nights in May 1995 to an audience
of 200,000 to 300,000. A significant increase in calls to
the 800 number resulted. MTV also distributed ten thousand
copies of the Out of Order Resource Guide, which listed national
and state organizations involved in the health issues addressed
by the specials.
THE NBC HEALTH CARE REFORM SPECIAL. At the time of the national
health care reform debate, Foundation staff members were frustrated
by the lack of public engagement in the process and the lack
of solid, helpful information available to the public. For
good policy to emerge, it seemed essential that the public
understand what was at stake and what some of the choices
were. Yet the viewpoints being heard were almost solely those
of the special interests--people with a financial stake in
the outcome of the debate.
What should be the venue for such a public education effort?
Public television's reach was too small, and the Foundation
had decided against a costly paid advertising campaign supporting
expanded health insurance coverage. It instead turned to a
commercial broadcaster, NBC News, with a request for a two-hour
television event to inform Americans about the upcoming choices
for the nation's health care system. NBC News promised its
best production and on-air talent and, according to the network's
president, Andrew Lack, "a highly visible, serious, and
creative exploration of a topic that is vital to the well
being of everyone in the country."
A front-page story on this unprecedented partnership in the
New York Times on May 4, 1994, began, "A leading foundation
active in health care has bought a two-hour block of prime
time on NBC television and has asked the network's news division
to fill the slot with an ambitious examination of health care
reform." Of the $3.5 million budget, $2.5 million was
for air time and $1 million for promotion. The program was
broadcast by the network commercial-free; local affiliates
were asked not to accept advertising relevant to health care
reform during station breaks.
Clearly, this would be the Foundation's most highly visible--and
highly watched--television foray. Staff members were concerned
about both objectivity and depth. Although the NBC team was
willing to listen to the Foundation's ideas up front, just
as it would solicit the ideas of many others, the Foundation
would not have any say over the ultimate content. The Foundation
had to rely completely on the professionalism and reputation
of NBC News. The broadcast, on June 21, was watched by thirty
million American adults.
The impact of this special was evaluated by two separate
surveys--one by Kathleen Hall Jamieson, dean of The Annenberg
School of Public Communication of the University of Pennsylvania,
and one by Robert Blendon, professor of health policy and
political analysis at Harvard University's School of Public
Health. Using different designs, the two studies came to different
conclusions. Both evaluations concluded that viewers saw the
program as balanced and thought they learned something, but
the Penn survey concluded that viewers actually did learn
something and were less cynical as a result of the program,
whereas the Harvard survey measured no actual learning and
no change in cynicism. These results show how difficult assessing
media impact can be.
ANALYSIS OF HEALTH REFORM COVERAGE. The way the media covered
health care reform itself became a topic of national interest.
The Foundation wanted to learn from this experience, so it
funded a special PBS program to look at the way health reform
had been presented to the American people. Aired in October
1994, it featured Bill Moyers and Kathleen Hall Jamieson,
dean of the Annenberg School for Communication at the University
of Pennsylvania, who under another grant had been assessing
media coverage of reform in both news reporting and advertising.
In this broadcast, the commentators made several principal
critiques:
- The debate had been conducted in language not accessible
to many people.
- Although TV, radio, and print media dedicated significant
time and space to the reform debate, their reporters focused
on political strategy, not on the content or pros and cons
of the various health reform proposals.
- Reporters focused so heavily on the fortunes of the President's
health care plan that other proposals were virtually invisible
and, consequently, unlikely to succeed.
- The public's lack of exposure to multiple ideas meant
that polls necessarily narrowed their queries to a thumbs-up
or thumbs-down on "the Clinton plan."
- The majority of ads from all sides were designed to stimulate
fear, not provide facts, and engaged in attack, not advocacy.
Dean Jamieson's project had followed the news articles, analyses,
editorials, op-eds, and cartoons in ten newspapers, as well
as coverage of health reform on the morning and evening news
shows on the major broadcast networks, CNN, The MacNeil/Lehrer
News Hour, and others. This study ran from mid-January 1994
through early October, when it became clear that Congress
was not going to act on the issue. Subsequently, the Annenberg
project published a report, provided videotapes of the Jamieson/Moyers
special, and conducted a symposium on "The Role of Communication
in the Reform Debate." This set of materials, called
Media in the Middle, showed serious shortcomings in journalism's
ability to cover such a complex issue. Sets were distributed
nationally to schools of journalism and of public policy studies.
Moreover, journalists were unable in this instance to easily
assess or counter the other highly promoted stream of media
information--advertising. More than 120 organizations of many
viewpoints spent at least $68 million on advertisements both
for and against health care reform. The project's analysis
suggests that broadcast advertising was particularly misleading--nearly
60 percent of broadcast ads were judged unfair, compared to
only 28 percent of print ads.
The result, the report concluded, was coverage "unprecedented
in cost, intensity, and confusion." It drew five key
lessons for future programming around complex topics:
- In policy debates, journalists can play a useful role
by clarifying the language and jargon being used.
- When many different pieces of legislation are being considered
in Congress, it would be helpful to adopt a common, consistent
description of the various proposals.
- Polls can be used to reveal how the public sees the problem
and its responses to various specific aspects of proposed
legislation--instead of using polls as a measure of winning
and losing. When public opinion is clearly uninformed, it
shouldn't be treated as important news.
- Assess the fairness and accuracy of policy-oriented ads,
including who sponsors them, what issues are raised, and
what the agenda of the sponsor might be.
- Assume that public policy deliberations are a serious
business that needs to be responsibly and fully reported
and that not all of those involved are cynically promoting
their own gain.
CHILDREN'S TELEVISION PILOTS. The Children's Television Act
of 1990 mandated that starting September 1, 1997, every commercial
broadcast television station in the United States broadcast
at least three hours a week of educational and information
programs designed specifically for children ages two to sixteen.
Such a requirement was long sought by parents and children's
advocates, but its implementation remains in doubt because
of the paucity of high-quality children's programming.
The problems associated with children's television--particularly
heavy viewing--often overshadow the medium's potential to
enrich children's lives. Television can and does inspire and
educate the developing mind, influence behavior and health
habits, and provide positive role models. Programs geared
to preschool children, such as Sesame Street, are popular
with parents and children alike and have helped children become
more academically successful than their nonviewing peers.
But once children reach school age, good programs are few
and far between. Although children ages six to eleven are
still enamored with television, the shows available to them
are entertainment-driven, action-oriented, and superhero-dominated.
There are significant economic barriers to producing and broadcasting
high-quality educational programming for this age group and
little understanding of which programs will succeed.
The Foundation's goal for grant making in this area reflects
a long-range approach to promoting health and well-being in
the next generation. If the resulting programs become popular,
they will help children lay a solid foundation for good decision
making on health-related matters. By the time they are in
their teenage years and faced with choices about smoking,
drug use, and sexual activity--choices that could adversely
affect their health throughout life--it may be too late to
reach them.
The Robert Wood Johnson Foundation has funded two projects
to develop pilot children's programs: one through a competitive
project, administered by the Annenberg School for Communication
at the University of Pennsylvania, to develop a series called
Young Heroes, and one by the Judge Baker Children's
Center in Boston. (The former grant also includes an effort
to improve the measurement of young audiences. Experts believe
many children are not counted with traditional audience rating
methods. This makes the programs they watch less attractive
to advertisers and, consequently, less financially viable.)
The latter program, Willoughby's Wonders, which premiered
as a half-hour pilot on WGBH in Boston, features the players
on an urban kids' soccer team. It won two New England area
Emmy Awards for "Outstanding Children's Special"
and "Outstanding Individual Achievement in Directing."
The Foundation now has awarded a second grant to the Judge
Baker Children's Center for the development of a plan to extend
Willoughby's Wonders to a thirteen-week series for PBS. It's
too soon to predict whether either of these programs will
achieve financial viability--and viewership.
COROLLARY PROJECTS. Exhibit
10.1 lists a number of corollary projects to the Foundation's
broadcasting grants--a list that illustrates the growing complexity
of the communications field. Funding a stand-alone broadcast
program probably isn't a good investment. Over time, Foundation
staff have learned that such a program may require a number
of supporting activities. For one, it probably needs to have
a strong promotion component in order to draw a large and
interested audience. It may warrant accompanying print materials,
so it can become a teaching tool in communities and schools.
It may require outreach efforts to let communities discuss
how the problems and approaches discussed play out locally.
It probably needs a plan for additional, postbroadcast distribution
to stakeholders, so its full value is reaped. And today, it
may need a web site too.
A recent example of this full-court press is the program
Before I Die, produced by the Fred Friendly organization
as a Socratic-style dialog on issues of decision making near
the end of life; it was broadcast in April and September 1997
in seventy-four cities. Because the program was intended to
help promote a dialogue about what can be done at the community
level to improve care of dying people, prebroadcast meetings
were held in some forty markets. These outreach meetings involved
hospice professionals, other service providers, consumer advocates,
emergency medical personnel, and interested citizens, who
discussed the program and its local implications. The meetings
also were intended to encourage the attending organizations'
members and participants' colleagues to watch the program
when it was broadcast, some three weeks later. In addition,
advertisements for the program were run in major markets to
encourage viewing by the general public. A viewer's guide
was widely distributed. Subsequently, PBS and the Foundation
distributed video copies of the program, along with a "tool
kit" of activities that local chapters of consumer organizations,
religious congregations, and professional groups could use.
WNET established an interesting web site rich with information
and personal stories for Before I Die--a site that
enabled an unprecedented level of interactivity with program
audiences.
In most cases, the Foundation funds corollary projects for
productions that have already received money; occasionally,
it supports these activities for an existing program, such
as the Western Public Radio grants for distribution of a series
on alcohol abuse to colleges and schools.
CONCLUSION
Virtually all philanthropic funding in the broadcast media
goes to public broadcasting--itself a creature of philanthropy,
originating from a seminal report by the Carnegie Commission
in 1967. The experience is mixed. The programs are expensive
and reach a small--but presumably influential--audience. There
are the almost inevitable tensions between journalistic independence
and funders' interests. Sometimes documentaries take a glacially
slow time to produce. Worse, as the industry increasingly
recognizes, public television stations do not act like a network;
just because PBS is feeding a program at a particular time,
local stations across the country may not air it then, or
ever. Cost-effectively promoting the program nationwide is
next to impossible. Guaranteed air time is elusive, except
for the most notable series and hosts. In short, public television
really does not offer a news funding opportunity analogous
to National Public Radio. But public radio does not offer
the prime-time special.
The alternative to working with public broadcasting is working
with commercial broadcasters. This has problems, too. It's
costly, for one. In the case of the NBC special on health
care reform that The Robert Wood Johnson Foundation funded,
the Foundation worried about its minimal input. Would a commercial
network, with its different incentive structure and operating
in real time, take shortcuts, rely on analytic clichés, skim
the surface? Would the show attract a big enough audience
to justify the Foundation's investment, and, if it did, would
it be worth watching?
Although grants for television and radio are a small percentage
of the Foundation's total grant portfolio, in terms of what
people see and hear that they associate with the Foundation
and the issues it cares about, they are an important component.
Including radio and television in the mixture of media funding
is now an accepted way for the Foundation to do business.
At the same time, the politics of health care have made its
issues more interesting to producers and networks. The Foundation
now receives more grant applications from producers, even
though its funding is targeted to a relatively narrow range
of health areas. Because of the media's importance in shaping
issues, the Foundation continues to look for good funding
opportunities, including some in cable television and other
distribution systems. These hold the potential for reaching
both new and very specific audiences. Despite the tensions
that are inherent in the broadcaster-funder relationship,
most of the Foundation's experience has reflected a healthy
balance of interests.
Note
1. Not covered in this chapter are routine
Foundation media relations activities, grants for nonbroadcast
audio and video productions, and print media. Also not addressed
in detail, but important to note, is another tack we have
used in our grant making: trying to improve journalists' understanding
of health care issues. More knowledgeable reporters and editors
presumably will produce better stories. Our grants to community
radio have included training sessions for stringers (freelance
reporters) and seminars for grantees; the new local public
radio grant program, Sound Partners for Community Health,
includes grantee workshops on content and outreach; grants
to the Radio and Television News Directors Foundation have
attempted to improve local broadcast coverage of the changing
health care system and end-of-life issues; and, finally, a
new joint Peabody and Foundation broadcast media awards program
will recognize good health care coverage and encourage additional
reporting on health issues. (return to text)
Ten Tips for Making Broadcasting Grants
- Keep the lines of communication clear. Arrange for
grant management issues to be addressed by, say, the
development officers, news issues by the journalists.
- Smaller media grantees will need proportionally
more funding than large grantees to expand their news
operations.
- Help news outlets expand their reach by funding
activities and public information campaigns that they
see as part of a community mission.
- Funding public television is comfortable for foundations,
but it reaches only a small audience. Secondary distribution
may increase the impact.
- Production budgets that are augmented by promotion,
advertising, print materials, outreach, secondary
distribution, and evaluation are costly and need to
be weighed against the number of viewers or listeners
and the Foundation's programmatic goals.
- A broad array of creative outreach activities and
partnerships between broadcasters and community groups
can increase the potential impact of broadcast investments.
These relationships may not take a lot of money to
nurture, but will require time.
- Foundations like commitments to broadcast a program
up front, but PBS resists.
- Even supporting the most independent-minded producer
does not insulate the funder from criticism in a highly
politicized environment.
- Radio is much less expensive than television, is
particularly suited for certain audiences, and provides
name recognition through constant repetition of underwriting
announcements.
- Useful measures of impact remain elusiveanecdotal
and too particular to be generalizable or Nielsonian
and too broad to be meaningful.
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