Employee Retention

A collection of success stories on improving staff satisfaction and retention from the front lines of American health care, providing free access to strategies used by hospitals and medical practices nationwide to improve care.

Bending the Curve: Person-Centered Health Care Reform

April 29, 2013 | Report

Experts recommend solutions for closing the gaps in quality and efficiency of health care.

A Medical Assistant-Based Program to Promote Healthy Behaviors in Primary Care

November 1, 2009 | Journal Article

This study, a randomized control trial in a practice-based research network, examines the effectiveness of using medical assistants (MAs) to identify and refer patients with risk behaviors to appropriate interventions.

Medicare Fees and the Volume of Physicians' Services

January 1, 2009 | Journal Article

Most of the recent growth in health care costs is due to the increasing volume of services offered by physicians to their Medicare patients. This paper considers whether changes in Medicare fees that negatively affect physicians? incomes also affect service volume.

What Can be Done to Encourage More Interprofessional Collaboration in Health Care?

September 1, 2011 | Issue Brief

Interprofessional collaboration holds promise for reducing medical errors, improving the quality of care and meeting the needs of diverse populations.