Following the Leader
February 1, 2011 | Report
Urgent Matters Learning Network II final report shares case studies, results, success and lessons learned.
Workflow
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Gwinnett Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital created protocols for patients with common complaints so that tests could be started for these patients while they were waiting to see a physician. This strategy uses previously wasted time in th ...
Stony Brook University Hosptial
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Under the Full Capacity Protocol, when the emergency department (ED) is no longer able to evaluate and treat patients in a timely fashion due to lack of space, patients awaiting admission are transferred to a ...
Perfecting Patient Flow
January 1, 2005 | Report
Recommended Reading Safety Net Hospital Emergency Departments Prepared by the RWJF-supported Urgent Matters program,the report was published in May 2005 by the National Association of Public Hospitals. The report describes practical approaches to ea ...
Urgent Matters
National Program
Program to support the development and implementation of best practices to relieve emergency department overcrowding, and help communities understand the interdependence between the health care safety net and the rest of the delivery system.
Shady Grove Adventist Hospital
September 1, 2006 | Toolkit
The mandatory bed huddle sessions include team members from throughout the hospital, including Emergency Department (ED) personnel, senior hospital administrators, in-patient nursing supervisors, and housekeeping staff.
Cedars-Sinai Medical Center
September 1, 2006 | Toolkit
The nursing staff schedule was adjusted to have different staffing levels during different times of the day and week, according to demand in the emergency department (ED).
St. Joseph's Hosptial & Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital developed a comprehensive diversion reduction plan to improve efficiency of hospital discharges and identified a team of individuals to oversee implementation of the plan. The plan sets guideline ...
Valley Hosptial Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The mission of EM Xpress is to eliminate ambulance gridlock at hospitals by speeding patient offloads. Borrowing from a car racing model, EM Xpress uses “pit crews” to expedite the transfer of patient care be ...
Urgent Matters
February 25, 2011 | Program Result Report
Urgent Matters was a national program of the Robert Wood Johnson Foundation (RWJF) that aimed to relieve emergency department overcrowding, improve patient care and increase patient satisfaction.