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June 4, 2008 | Toolkit/Video/Story
The goal of this intervention is to reduce the amount of staff time spent hunting for and gathering supplies and equipment and increase the amount of time spent at the bedside with patients
National Program
Program to support the development and implementation of best practices to relieve emergency department overcrowding, and help communities understand the interdependence between the health care safety net and the rest of the delivery system.
September 1, 2006 | Toolkit
The nursing staff schedule was adjusted to have different staffing levels during different times of the day and week, according to demand in the emergency department (ED).
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The mission of EM Xpress is to eliminate ambulance gridlock at hospitals by speeding patient offloads. Borrowing from a car racing model, EM Xpress uses “pit crews” to expedite the transfer of patient care be ...
May 6, 2010 | Story
Mary Viney, RN, MSN, NEA, vice president of Nursing Systems and Network Accreditation at the Austin, Texas-based Seton Family of Hospitals, wanted to improve nursing practices at Seton, and she wanted nurses to lead the way.
January 27, 2009 | Journal Article
In this paper the authors examine the challenge of reforming the health care delivery system and focus on three areas: Stronger organizational capabilities and supports opportunities to align payment and capital investment systems with value and a focused policy agenda to help cultivate these new supports and structures.
February 1, 2011 | Report
Urgent Matters Learning Network II final report shares case studies, results, success and lessons learned.
April 1, 2010 | Issue Brief
RWJF Urgent Matters Initiative shows progress in developing standardized performance measurement and reporting in EDs.
February 1, 2010 | Issue Brief
Issue brief from RWJF-supported Urgent Matters Learning Network signals a promising future.
February 22, 2005 | Story
Researchers from the University of Pennsylvania School of Medicine asked 393 hospital-based registered nurses to track their working hours along with the number of errors or near errors they made on each shift. The results of that work, partially fu ...