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September 1, 2006 | Toolkit
Related websites Urgent Matters Web site In order to conduct individual patient follow-ups, a call back clerk phones discharged patients to inquire about the status of their medical conditions and their satisfaction with their providers. This inform ...
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital created a multidisciplinary team to develop an improved protocol for asthma patients in the emergency department (ED). The result was the addition of a dedicated respiratory therapist in the ED f ...
June 4, 2008 | Toolkit/Story
Staff replaced the organization's standard shift-to-shift nurse report meetings with a five-minute huddle, followed by two-person, nurse-led rounds.
June 10, 2008 | Story
Children's Memorial Hospital in Chicago empowers nurses by having them test and implement changes they think will improve patient care and enhance patient and nursing staff satisfaction.