Improving Patient Flow and Reducing Emergency Department (ED) Crowding
February 1, 2010 | Issue Brief
Issue brief from RWJF-supported Urgent Matters Learning Network signals a promising future.
Safety Nets
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The Robert Wood Johnson Foundation's Safety Net Programs
January 1, 2006 | Book
In the absence of universal health insurance coverage, large numbers of low-income or disadvantaged Americans rely on safety net providers. The Robert Wood Johnson Foundation's safety net grantmaking has aimed at expanding access to health. This cha ...
Boston Medical Center
September 1, 2006 | Toolkit
Boston Medical Center worked with the bed cleaning contractors at the hospital to reduce the bed turnaround time.
Shady Grove Adventist Hospital
September 1, 2006 | Toolkit
The mandatory bed huddle sessions include team members from throughout the hospital, including Emergency Department (ED) personnel, senior hospital administrators, in-patient nursing supervisors, and housekeeping staff.
Grady Health System
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Patients with specific diagnoses, including chest pain, heart failure, asthma, hyperglycemia, are admitted to a seven-bed Care Management Unit (CMU) directly from the emergency department (ED). Placing patien ...
Lehigh Valley Hosptial
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site TeleTracking is a bed tracking technology that allows a patient logistics coordinator to monitor all hospital beds from a central command center in order to maximize patient flow and reduce patient wait times ...
Charted Door-to-Bed Process Flow Chart
February 4, 2011 | Toolkit
St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.
Urgent Matters
National Program
Program to support the development and implementation of best practices to relieve emergency department overcrowding, and help communities understand the interdependence between the health care safety net and the rest of the delivery system.
John Muir Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site John Muir Medical Center made several changes to its triage process in order to accelerate ED intake. These changes focused on three initiatives: direct-to-bed, mini-triage and mini-registration. These initia ...
William Beaumont Hospital, Royal Oak Campus
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Instead of sending patients to the waiting room following triage, patients are sent to one of three treatment areas under the straight-back triage policy. Sending patients to the treatment area sends a visual ...