Initial Unit Competencies
June 4, 2008 | Toolkit
Adapted from the IMIA Standards of Practice for Medical Interpreters.
Public Hospitals
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Quality Improvement Initiative
June 4, 2008 | Toolkit
Establishing an Assessment and Grievance Process to Evaluate Telephonic Interpretation
Transforming Care at the Bedside
July 11, 2011 | Program Result Report
Transforming Care at the Bedside (TCAB) was a national initiative to improve hospital patient care and the hospital work environment by empowering front-line nurses to implement innovative new practices on their units.
Dartmouth Atlas Project
April 18, 2011 | Program Result Report
The overarching objective of the Dartmouth Atlas is to report local and regional variation in the performance of U.S. health care to policymakers and health systems and to provide interpretation of unwarranted variation that can guide policy.
Speaking Together: National Language Services Network
April 18, 2011 | Program Result Report
Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.
Flowchart Setup Report
June 4, 2008 | Video/Survey/Poll
In order to improve the process, a new role was created for a resource nurse and the traditional charge nurse role was eliminated.
Addressing Language Barriers in Health Care
March 1, 2007 | Issue Brief
This issue brief from the Speaking Together project, presents an overview of the program funded by the Robert Wood Johnson Foundation whose aim is to identify, test and assess strategies for hospitals to provide effective language services to patients with limited English proficiency.
The Role of the Physical and Social Environment in Promoting Health, Safety, and Effectiveness in the Healthcare Workplace
November 1, 2006 | Report
Recommended Reading Environmental Change Recommendations for Ensuring an Optimal Health Care Workplace This literature review examines the impact of the physical environment, along with other factors such as culture and social support, on the heal ...
The Story of Transforming Care at the Bedside
January 30, 2005 | Report
Recommended Reading A New Era in Nursing Evaluation of Transforming Care at the Bedside Empowering Better Nursing Care Tools for Transforming Care at the Bedside The Transforming Care at the Bedside (TCAB) Toolkit Transforming Care at the Bedside Ta ...
In Any Language
May 1, 2008 | Report
This report highlights the experiences of the 10 hospitals participating in the Speaking Together program, showcasing the proven practices that were implemented to improve language services at the health care institutions.