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July 23, 2009 | Journal Article
How should nonprofit health care providers be expected to benefit the communities that they serve? Maryland's program points the way for other states as a new federal law goes into effect in 2010.
June 4, 2008 | Toolkit
Adapted from the IMIA Standards of Practice for Medical Interpreters.
June 4, 2008 | Toolkit
Establishing an Assessment and Grievance Process to Evaluate Telephonic Interpretation
April 18, 2011 | Program Result Report
The overarching objective of the Dartmouth Atlas is to report local and regional variation in the performance of U.S. health care to policymakers and health systems and to provide interpretation of unwarranted variation that can guide policy.
April 18, 2011 | Program Result Report
Ten hospitals throughout the country joined a collaborative learning network, developed strategies to improve the quality and accessibility of their language services, and tested them using five standardized performance improvement measures.
December 4, 2009 | Program Result Report
The Center for Health Design and the Georgia Institute of Technology School of Architecture developed an Evidence-Based Design Accreditation and Certification program, to accredit design professionals who use evidence-based design for new hospitals.
November 1, 2000 | Program Result Report
The National Public Health and Hospital Institute in Washington examined the current status of large urban hospitals and the impact on them as a result of recent changes in the U.S. health care system.
January 1, 2008 | Toolkit
Providing appropriate language services depends on a health care organization¿s ability to accurately screen for language needs among its patients and to identify patients¿ preferred language for health care encounters. The use of standardized practices to collect this information will provide the hospital with an accurate assessment of the need for interpreter services, translated materials and signage.
February 6, 2008 | Toolkit
Systems that support delivering appropriate interpreter services to patients.
May 1, 2008 | Report
This report highlights the experiences of the 10 hospitals participating in the Speaking Together program, showcasing the proven practices that were implemented to improve language services at the health care institutions.