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December 1, 2011 | Journal Article
This article reports the results of three nationwide surveys of health plans regarding their efforts to improve the provision of culturally and linguistically appropriate services for their members
July 1, 2004 | Report
In 2003/04, AHIP collaborated with the Robert Wood Johnson Foundation (RWJF) to conduct a survey and follow-up qualitative research to assess whether health plans and insurers collect racial and ethnic data on their enrollees and how this data is us ...
January 1, 2010 | Book
In this chapter of the Anthology, author Michael H. Brown offers an in-depth examination of a single program, the National Health Care Purchasing Institute.
May 1, 2005 | Program Result
In 2003, investigators at The Bard Group, a Boston-area health care consulting firm, examined the selection process for clinical program leaders at US academic medical centers.
September 1, 2003 | Program Result
Michael Maccoby, Ph.D., director of the Project on Technology, Work and Character, examined the leadership visions and strategies of eleven of the country's leading nonprofit health care organizations and academic health centers.
June 4, 2008 | Story
Staff developed a dedicated position, the Call Back Clerk, and a user-friendly database to conduct individual patient follow-up calls after discharge from the ED.
November 1, 1996 | Program Result
The Boston University School of Management identified the issues that need to be examined in order to determine what organizational characteristics and policies are necessary for the provision of cost-efficient care by physicians.