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Performance Standards and Measurement

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Forces Driving Implementation of the CAHPS Clinician & Group Survey

March 26, 2013 | Issue Brief

Forces Driving Implementation of the CAHPS® Clinician & Group Survey is part of a suite of resources on patient experience designed by AF4Q to assist community health collaboratives.

Slow Progress on Meeting Hospital Safety Standards

January 1, 2013 | Journal Article

In response to the Institute of Medicine’s To Err Is Human report on the prevalence of medical errors, the Leapfrog Group, an organization that promotes hospital safety and quality, established a voluntary hospital survey assessing compliance with several safety standards.

Designing Effective Healthcare Quality Improvement Training Programs

January 1, 2013 | Journal Article

Nursing leaders reported gains in quality improvement knowledge and the use of quality improvement tools after attending training programs.

Measuring Success for Health Care Quality Improvement Interventions

December 1, 2012 | Journal Article

In an effort to evaluate quality improvement (QI) programs, self-reported versus externally rated measures of QI success led to different results. This study suggests that, ideally, evaluations of QI efforts should use externally rated measures.

Can Measuring Physician Performance Improve Health Care Quality?

October 1, 2011 | Issue Brief

This new brief from the Robert Wood Johnson Foundation highlights examples of public reporting websites that have caused hospitals and physicians to improve their practice patterns and the quality of care they provide.

Ten Criteria for Meaningful and Usable Measures of Performance

September 1, 2011 | Report

Consumers, purchasers, policy-makers, and other stakeholders seek improved quality and affordability in our health care system.

Release of Medicare Data for Performance Measurement

June 1, 2011 | Issue Brief

This issue of Legal Notes explains the Affordable Care Act's provisions to expand CMS' authority to release Medicare claims data to Qualified Entities (QEs) for the purposes of evaluating and publicly reporting the performance of providers and suppliers.

A New Way to Measure Corporate Social Responsibility

October 29, 2012 | Program Result

B Lab expanded and improved the rating system it uses to certify B corporations, particularly in the areas of health and safety issues. B corporations have charters that require them to conduct business in a socially responsible manner.

Aggregating Physician Performance Data Across Health Plans

March 1, 2011 | Issue Brief

An effort to help enhance the quality and equality of U.S. health care.

How Physicians Perform

September 4, 2012 | Program Result

Researchers for the Pacific Business Group on Health worked to develop an evidence-based method to score physicians on the quality of health care they provide and to develop a mechanism by which physicians could correct data on their performance.

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