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March 26, 2013 | Issue Brief
Forces Driving Implementation of the CAHPS® Clinician & Group Survey is part of a suite of resources on patient experience designed by AF4Q to assist community health collaboratives.
August 1, 2012 | Issue Brief
16 communities. 37 million people. One goal.
July 1, 2012 | Issue Brief
The use of patient-facing health information technology (HIT) platforms, such as personal health records (PHRs) and web portals, holds the promise of engaging patients in their own health care with the ultimate purpose of improving overall quality a ...
August 9, 2012 | Report
New insights into the inner workings of America's primary care practices, including areas of strength and critical areas for growth.
February 4, 2013 | Journal Article
The practice of patient-centered care remains in its developmental stages—hampered, in part, by limited evidence of its effectiveness.
April 1, 2012 | Issue Brief
Measuring Patient Experience is part of a suite of resources on patient experience designed by Aligning Forces for Quality to assist community health collaboratives in discussing the growing importance of measuring patient experience and providing the information and tools needed to help stakeholders get up to speed.
April 1, 2012 | Issue Brief
"The Benefits of CAHPS®" is part of a suite of resources on patient experience designed by Aligning Forces for Quality to assist community health collaboratives in discussing the growing importance of measuring patient experience and providing the information and tools needed to help stakeholders get up to speed.
April 1, 2012 | Issue Brief
Trend data play a valuable role in quality improvement. Results of our formative research showed that communities that publicly report trend data are using it as a quality improvement indicator and tool.
April 1, 2012 | Issue Brief
This document presents recommendations for improving a public reporting website based on the lessons learned by eight community-based organizations that are part of RWJF's Aligning Forces for Quality.
April 1, 2012 | Issue Brief
This case study is a product of Aligning Forces for Quality (AF4Q), Robert Wood Johnson Foundation's signature effort to improve health and health care in communities across America.