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November 12, 2012 | Human Capital Blog Post
Twelve-hour nursing shifts cause higher levels of burnout and negatively affect patient care, according to a study published this month in Health Affairs.
April 1, 2011 | Journal Article
This research suggests that differences in CAHPS survey results by race or ethnicity are more likely to reflect actual experiences than differences in use of the survey instrument.
February 1, 2009 | Issue Brief
To explore the question of what constitutes quality in a health care encounter from the patient perspective, Mathematica Policy Research conducted focus groups with African Americans, Latinos, Asian Indians, and whites.
April 6, 2011 | Program Result
As the project manager at the University of Michigan said: "We could just grab the phone when patients came in who spoke languages for which we don't have an interpreter."
National Program
This program, the first of its kind to integrate quality improvement techniques with hospital-based language services.
National Program
To improve access to quality health care for Latinos with limited English proficiency through the use of cost-effective interpretation and translation services.
April 1, 2013 | Journal Article
Four Interdisciplinary Nursing Quality Research Initiative (INQRI) teams summarize their work to close the gaps in measuring quality of nursing care.
April 1, 2013 | Journal Article
Read the perspectives of principal investigators from INQRI-funded implementation sites: strategies, challenges, successes, and lessons learned.
September 1, 2008 | Journal Article
Select Findings from the Literature
March 21, 2009 | Program Result
In 2007–2008, a team at Health Workforce Solutions LLC, a consulting firm in San Francisco, investigated innovative, nursing-driven models of health care delivery, identified 24 models for in-depth study and disseminated detailed information.