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July 27, 2009 | Program Result Report
During 2002 and 2003, researchers at the National Quality Forum were asked to facilitate the identification of topics for performance measure development useful for the consumer in selecting mammography centers.
June 4, 2008 | Toolkit
Staff developed Condition Help, a rapid response team that family members, visitors and patients may call if they feel like they need immediate assistance and are not getting appropriate attention.
June 1, 2007 | Toolkit
The University of Pittsburgh Medical Center expanded its menu, allowing patients to choose foods freely. Staff spent 18 months developing and testing the new menu to ensure patients would be offered nutritious, satisfying meals.
April 1, 2009 | Toolkit
The More Than Words Toolkit Series clarifies the translation process and provides a roadmap to help health care organizations improve the quality of their translated materials in order to get better results.
May 21, 2013 | Report
In this issue paper, the authors give an overview of performance measurement in U.S. health care, and then make seven policy recommendations aimed at improving the performance measurement enterprise.
November 1, 2011 | Journal Article
The report profiles a program at Temple University that aimed to increase the availability of highly trained medical translators. Temple University was one of 10 sites across the country awarded grants under the RWJF initiative Hablamos Juntos.
April 18, 2011 | Program Result Report
The overarching objective of the Dartmouth Atlas is to report local and regional variation in the performance of U.S. health care to policymakers and health systems and to provide interpretation of unwarranted variation that can guide policy.
April 29, 2010 | Program Result Report
When administrators and staff at substance abuse treatment agencies discover problems in their internal processes, they want to fix them "Now!"
April 28, 2010 | Program Result Report
Although these strategies emphasized incremental, small-scale changes, they brought about systemwide transformations that addressed big problems that keep the CEO awake at night.
April 28, 2010 | Program Result Report
Paths to Recovery: Changing the Process of Care for Substance Abuse Programs used process improvement strategies to improve the quality and efficiency of substance abuse treatment at the provider level.