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Patient Satisfaction/Customer Service

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Delaware Mom Helps Disabled Patients Manage Routine Health Exams

November 8, 2011 | Story

2011 Community Health Leader founds an organization that helps fearful patients avoid restraint and sedation during medical and dental visits and reduces health care costs.

It's Not Only Words that Influence Doctor-Patient Relationships

November 1, 2011 | Story

RWJF Clinical Scholars find nonverbal communication plays a role in medical judgments.

The Interdisciplinary Nursing Quality Research Initiative

April 1, 2013 | Journal Article

Highlights from the Interdisciplinary Nursing Quality Research Initiative (INQRI) program detail nursing’s contribution to improving the quality of health care delivered.

Linkages between Nursing and the Quality of Patient Care

April 1, 2013 | Journal Article

An expansive body of literature reflects the state of the science—and the increased importance of INQRI’s goal to measure and enhance nursing’s contribution to the quality of patient care.

Measuring Nurses' Impact on Health Care Quality

April 1, 2013 | Journal Article

Four Interdisciplinary Nursing Quality Research Initiative (INQRI) teams summarize their work to close the gaps in measuring quality of nursing care.

Facilitators and Challenges to Conducting Interdisciplinary Research

April 1, 2013 | Journal Article

Interdisciplinary research teams create synergies to solve problems and improve health care.

Methodology Issues in Implementation Science

April 1, 2013 | Journal Article

Four case studies on recommendations to advance implementation science.

Dissemination and Implementation: INQRI's Potential Impact

April 1, 2013 | Journal Article

Read the perspectives of principal investigators from INQRI-funded implementation sites: strategies, challenges, successes, and lessons learned.

The Green House Project

September 17, 2012 | Grantee

Developing small community homes as alternatives to nursing homes, this radical, new national model for skilled nursing care returns control, dignity, and a sense of well-being to elders, their families, and direct care staff.

A Child's-Eye View of Nursing Comes into Focus

September 29, 2011 | Story

INQRI-funded study takes first-ever systematic look at hospitalized children's perceptions of the quality of their care.

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