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June 4, 2008 | Story
Staff developed a dedicated position, the Call Back Clerk, and a user-friendly database to conduct individual patient follow-up calls after discharge from the ED.
June 4, 2008 | Story
This provides parents and their children with uninterrupted time to sleep or spend quiet time together.
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site In order to conduct individual patient follow-ups, a call back clerk phones discharged patients to inquire about the status of their medical conditions and their satisfaction with their providers. This inform ...