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April 8, 2013 | Story
Contacting patients the day after an ED visit has helped Edward Hospital & Health Services consistently achieve 95 – 99 percent Press Ganey satisfaction scores, reduce the risk of negative outcomes following discharge, and collect patient data.
June 4, 2008 | Story
Staff developed a dedicated position, the Call Back Clerk, and a user-friendly database to conduct individual patient follow-up calls after discharge from the ED.
March 22, 2013 | Story
Facilitating shared decision-making between patients and physicians is harder than it sounds, but RWJF Scholar urges health care community not to abandon the goal.
September 27, 2012 | Story
Mobile technology isn’t just for directions or restaurant recommendations; it’s for health care too. Nurses are taking full advantage of the new tech tools—and their patients are benefiting as a result.
November 8, 2011 | Story
2011 Community Health Leader founds an organization that helps fearful patients avoid restraint and sedation during medical and dental visits and reduces health care costs.
November 1, 2011 | Story
RWJF Clinical Scholars find nonverbal communication plays a role in medical judgments.
September 29, 2011 | Story
INQRI-funded study takes first-ever systematic look at hospitalized children's perceptions of the quality of their care.
May 15, 2013 | Story/Video
The What's Next Health series features leading thinkers and visionaries. danah boyd—social scientist and high priestess of Internet friendship—challenge our assumptions and discusses what this means for health.
January 31, 2008 | Story
For David T. Grande, MD, MPA, Robert Wood Johnson Foundation Health & Society Scholars provided a bridge to academia.
June 4, 2008 | Story
Staff began offering patients headphones and/or ear plugs during their admission in order to minimize the noise disturbance on the unit.