September 1, 2006
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Toolkit
Related websites Urgent Matters Web site Under the Full Capacity Protocol, when the emergency department (ED) is no longer able to evaluate and treat patients in a timely fashion due to lack of space, patients awaiting admission are transferred to a ...
January 1, 2005
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Journal Article
In January 2004, a California law went into effect that regulates minimum nurse/patient ratios in hospitals because several studies had documented worse patient outcomes when nurse/patient ratios fell. This study examined associations between low nurse/patient ratios and adverse patient outcomes.
June 4, 2008
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Story
Staff at William Beaumont Hospital introduced a new triage system to quickly pre-screen and categorize patients before sending them to one of three treatment areas to be more fully triaged.
June 4, 2008
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Toolkit/Story
The Urgent Matters program, a national initiative of the Robert Wood Johnson Foundation, works intensively to try to find solutions to this problem that could be applicable nationwide.
June 4, 2008
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Story
To improve the efficiency and decrease the waiting time in the ED, Grady Health System implemented a "Fast Track" service to allow patients with acute but non-life-threatening conditions to be treated more quickly and then released.
June 4, 2008
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Story
This ensures that at the peak time of the day, the ED has the most nurses, and the number of nurses remains in proportion to the number of patients.