September 1, 2006
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Toolkit
Related websites Urgent Matters Web site The hospital implemented a patient tracking system in order to examine patient and provider data and determine the factors contributing to LWBS (left without being seen) patients. This lead to a mandatory cus ...
September 1, 2006
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Toolkit
Related websites Urgent Matters Web site The mission of EM Xpress is to eliminate ambulance gridlock at hospitals by speeding patient offloads. Borrowing from a car racing model, EM Xpress uses “pit crews” to expedite the transfer of patient care be ...
September 1, 2006
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Toolkit
Related websites Urgent Matters Web site The hospital created a multidisciplinary team to develop an improved protocol for asthma patients in the emergency department (ED). The result was the addition of a dedicated respiratory therapist in the ED f ...
September 1, 2006
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Toolkit
Related websites Urgent Matters Web site TeleTracking is a bed tracking technology that allows a patient logistics coordinator to monitor all hospital beds from a central command center in order to maximize patient flow and reduce patient wait times ...
June 4, 2008
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Toolkit/Story
The Urgent Matters program, a national initiative of the Robert Wood Johnson Foundation, works intensively to try to find solutions to this problem that could be applicable nationwide.
June 4, 2008
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Story
To improve the efficiency and decrease the waiting time in the ED, Grady Health System implemented a "Fast Track" service to allow patients with acute but non-life-threatening conditions to be treated more quickly and then released.
June 4, 2008
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Story
This ensures that at the peak time of the day, the ED has the most nurses, and the number of nurses remains in proportion to the number of patients.