Urgent Matters Program Toolkit
March 3, 2010 | Toolkit/Story
Proven Solutions to ED Crowding.
Patient Overcrowding
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Gwinnett Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital created protocols for patients with common complaints so that tests could be started for these patients while they were waiting to see a physician. This strategy uses previously wasted time in th ...
Stony Brook University Hosptial
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Under the Full Capacity Protocol, when the emergency department (ED) is no longer able to evaluate and treat patients in a timely fashion due to lack of space, patients awaiting admission are transferred to a ...
Shady Grove Adventist Hospital
September 1, 2006 | Toolkit
The mandatory bed huddle sessions include team members from throughout the hospital, including Emergency Department (ED) personnel, senior hospital administrators, in-patient nursing supervisors, and housekeeping staff.
St. Joseph's Hosptial & Medical Center
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital developed a comprehensive diversion reduction plan to improve efficiency of hospital discharges and identified a team of individuals to oversee implementation of the plan. The plan sets guideline ...
Stony Brook ED Consult Tracking Form
February 4, 2011 | Toolkit
Stony Brook University Medical Center developed and implemented a standardized process with tracking and accountability for emergency department (ED) consult requests.
Charted Door-to-Bed Process Flow Chart
February 4, 2011 | Toolkit
St. Francis Hospital in Indianapolis improved door to bed, length of stay and patient satisfaction by reducing delays in ED triage and registration.
Boston Medical Center
September 1, 2006 | Toolkit
This strategy improves communication between hospital employees in the emergency department (ED) and patients by using scripts. All hospital employees in the ED were given scripts to use with patients, so that each patient received the same high lev ...
Cedars-Sinai Medical Center
September 1, 2006 | Toolkit
Unused space in the hospital was converted into a holding unit for patients admitted to the hospital from the emergency department (ED). With admitted patients moved to the holding unit, the ED has more space to see new patients, which improves pati ...
William Beaumont Hospital, Royal Oak Campus
September 1, 2006 | Toolkit
In order to reduce the burden on the emergency department (ED) of admitted patients waiting for an inpatient bed, a medical admit unit was created. In the medical admit unit, which is located in the ED, patients receive care from inpatient doctors, ...