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February 4, 2011 | Toolkit
Good Samaritan Hospital Medical Center expedited the care of the Emergency Severity Index (ESI) III patients by effectuating a reduction left without being seen rates and overall time to provider.
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site John Muir Medical Center made several changes to its triage process in order to accelerate ED intake. These changes focused on three initiatives: direct-to-bed, mini-triage and mini-registration. These initia ...
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site Instead of sending patients to the waiting room following triage, patients are sent to one of three treatment areas under the straight-back triage policy. Sending patients to the treatment area sends a visual ...
September 1, 2006 | Toolkit
Patients are given a medical screening exam when they arrive at the emergency department (ED) and assigned a level of urgency based on their symptoms.
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital implemented a multi-pronged approach for reducing the left without being seen (LWBS) rate and overall patient throughput. The hospital identified the causes of LWBS with a patient survey and then ...
September 1, 2006 | Toolkit
The goal of the Build a Bridge program is to strengthen the relationships between the ED staff and their colleagues throughout the Sun City West, Arizona hospital.
September 1, 2006 | Toolkit
Memorial Regional Hospital developed Code Heart to streamline cardiac care for heart attack patients requiring PCI through the collaborative efforts of physicians, nurses, emergency medical technicians and other team members.
September 1, 2006 | Toolkit
John F. Kennedy Medical Center changed the triage and registration process to create a more fluid, non-linear design for patient care.
September 1, 2006 | Toolkit
Related websites Urgent Matters Web site The hospital implemented a discharge resource room (DRR) in order to free inpatient space for emergency department (ED) patients. Patients are moved to the ground floor DRR when they are ready to leave the ho ...
September 1, 2006 | Toolkit
In order to better coordinate patient care within the emergency department (ED), two patient care teams were created.