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Patient Concerns

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  • Topic: Patient concerns
  • Illinois (IL) ENC
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  • Quality of care (3)
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Older Adults Spearhead Grassroots Effort in Lyons Township, Ill., to Promote Age-Friendly Communities

December 7, 2011 | Story

Aging Care Connections spearheaded an effort in 20 communities in Lyons Township, Ill., to help older adults get needs support to maintain their independence in the community for as long as possible.

Improving Patient Satisfaction in the Emergency Department (ED) with a Call Back Clerk

June 4, 2008 | Story

Staff developed a dedicated position, the Call Back Clerk, and a user-friendly database to conduct individual patient follow-up calls after discharge from the ED.

Scheduled "Peace and Quiet Time" for Pediatric Patients

June 4, 2008 | Story

This provides parents and their children with uninterrupted time to sleep or spend quiet time together.

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