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Management/Administration

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  • Topic: Management/administration
  • Content Type: Toolkit
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  • Quality of care (7)
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External Assessment of TRAIN (Training Finder Real-time Affiliate Integrated Network)

May 1, 2012 | Toolkit

Training Finder Real-time Affiliate Integrated Network (TRAIN) currently serves as the most widely used learning management system in the United States for public health workers and emergency responders. The Public Health Foundation (PHF) designed a ...

Kids Kicking Cancer

January 1, 2012 | Toolkit

The mission of Kids Kicking Cancer is to ease the pain of very sick children while empowering them to heal physically, spiritually and emotionally. Their goal is to create a replicable template for to children's hospitals and communities throughout the world linking children with support from caring, well trained and motivated professionals and volunteers.

M.D. Anderson IVR (Interactive Voice Response) System Training

January 1, 2011 | Toolkit

This resource contains instructions for the Interactive Voice Response (IVR) system and how it is used for the purpose of symptom assessment and management. It is a multiple software/hardware system that consists mainly in a telephone calling system ...

Section 5: How-To Guides

February 4, 2009 | Toolkit

How-to guides supported through TCAB, a national program of RWJF and the Institute for Healthcare Improvement, offer detailed steps to implement select aspects of the program.

Universal Symbols in Health Care Workbook

December 14, 2005 | Toolkit

Using symbols for health care signage can successfully meet the wayfinding needs of patients that speak hundreds of different languages. This workbook is designed for health care facilities and graphic designers interested in learning about and usin ...

Creating Equity Reports

January 1, 2008 | Toolkit

This is a guide for hospitals planning to prepare equity reports. These reports identify ethnic and racial disparities in organizations and suggest ways to reduce them. The authors include case studies of hospitals that have already implemented equity reports.

Improving Quality and Achieving Equity

January 1, 2008 | Toolkit

The report Improving Quality and Achieving Equity: A Guide for Hospital Leaders is a guide meant to take the process of eliminating health disparities to the next level. Documenting health disparities is not sufficient strategies to eliminate them must be more systematically implemented.

Collecting Data on Patient Race, Ethnicity and Primary Language to Help Hospitals Improve Quality of Care

June 4, 2008 | Toolkit/Story

Expecting Success, the nation's first multihospital collaborative focused on reducing disparities, helped 10 hospitals measure the quality of cardiac treatment they provide to patients based on their race, ethnicity and primary language.

Expecting Success Toolkit

June 5, 2008 | Toolkit/Video

Ten hospitals with racially and ethnically diverse patient populations participated in Expecting Success: Excellence in Cardiac Care, a program of the Robert Wood Johnson Foundation aimed at improving quality of cardiac care while reducing racial, ethnic and language disparities. All 10 hospitals improved the quality of care being provided to their heart failure and heart attack patients.

Speaking Together Toolkit

June 4, 2008 | Toolkit

This toolkit provides advice to hospitals on improving quality and accessibility of language services.

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