Does a Video-Interpreting Network Improve Delivery of Care in the Emergency Department?
October 18, 2011 | Journal Article
Video interpreting services had minimal impact on health care outcomes in this study of two hospitals in California.
Language Services
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Overcoming Language Barriers in Health Care
May 1, 2004 | Journal Article
More than 46 million people in the United States do not speak English as their primary language, and more than 21 million speak English less than "very well." Persons who have limited English proficiency are less likely to have a regular source of p ...
Getting By
February 1, 2009 | Journal Article
This qualitative study examined the underuse of interpreters by residents at two major urban teaching hospitals. Professional interpreters can improve communication and the quality of care received by patients not fluent in English, but remain underused even when their services are readily available.