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Language Services

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  • Topic: Language services
  • Topic: Patient satisfaction/customer service
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The Impact of Interpreters on Parents' Experiences with Ambulatory Care for Their Children

February 1, 2006 | Journal Article

The current investigation focused on individuals seeking health care who had limited English proficiency (LEP). The study sample of 26,671 respondents was taken from the Consumer Assessment of Health Plans Survey (CAHPS). Surveys were completed via ...

Language Barriers in Health Care

September 1, 2008 | Journal Article

Select Findings from the Literature

How Do you Assure Your Interpreters Skills?

February 1, 2008 | Story

Current Language Proficiency Testing Options

Memphis Medical Center (the MED) Improves Language Services for Spanish-Speaking Patients Through RWJF's Hablamos Juntos Program

October 15, 2007 | Program Result Report

From 2002 to 2006, the Regional Medical Center at Memphis, known as the MED, in Memphis, Tenn., improved and expanded language services for Spanish-speaking patients throughout the organization.

Temple University Health System in Philadelphia Improves Language Services for Spanish-Speaking Patients Through RWJF's Hablamos Juntos Program

October 16, 2007 | Program Result Report

Temple University Health System in Philadelphia developed and promoted language services for Spanish-speaking patients in all of the system's hospitals and recruited, trained and credentialed six health care interpreters.

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