Joint Commission Requirements
January 1, 2008 | Toolkit
A language services program.
Language Services
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How Do you Assure Your Interpreters Skills?
February 1, 2008 | Story
Current Language Proficiency Testing Options
Telephone Interpreter Message to Providers
February 6, 2008 | Toolkit
Systems that support delivering appropriate interpreter services to patients.
Speaking Together Performance Measures
June 4, 2008 | Toolkit
Patients Receiving Services from Qualified Language Service Providers
Language Barriers in Health Care
September 1, 2008 | Journal Article
Select Findings from the Literature
Language Services Program Assessment Questions
June 4, 2008 | Toolkit
A successful language services program begins with a strong foundation.
Chapter 8: Educating Clinical Staff on Meeting Patients' Language Needs
June 4, 2008 | Toolkit
Patients who are not proficient in English must have their language needs met during every encounter.
Molina Healthcare's TeleSalud Program: Providing Direct Access to Language Services
September 5, 2008 | Toolkit/Story
The TeleSalud project offered direct accessibility for medical interpretation services to address the health and language needs of the underserved, limited English proficient Latino population.
Memphis Medical Center (the MED) Improves Language Services for Spanish-Speaking Patients Through RWJF's Hablamos Juntos Program
October 15, 2007 | Program Result
From 2002 to 2006, the Regional Medical Center at Memphis, known as the MED, in Memphis, Tenn., improved and expanded language services for Spanish-speaking patients throughout the organization.
Hospitals Prefer In-House Solutions For Medical Interpreting
August 1, 1998 | Program Result
Helping Hands, Inc., a nonprofit organization affiliated with the Boston University School of Medicine, piloted shared medical interpretation services for non-English speaking patients in health care institutions in New York, Massachusetts and Connecticut.